Edesy Blog

Page 14 of 56 - Practical guides, product updates, and deep-dives on building modern commerce experiences.

Voice AIAI Voice Agent
5 min read-Sep 26, 2026

AI Phone Surveys in Hindi & Regional Languages

Run phone surveys in Hindi, Odia, Telugu, Tamil and other Indian languages with an AI voice agent: question design, answer capture, sample size and cost.

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Edesy Team

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Voice AIAI Voice Agent
4 min read-Sep 26, 2026

AI Reminder Calls for Municipal Corporations

How municipal corporations in India use AI voice calls for property tax, water bill and scheme reminders in local languages, with payment links.

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Edesy Team

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Voice AIAI Voice Agent
3 min read-Sep 26, 2026

AI-to-Human Call Transfers: What Goes Wrong

Lessons from a deployment where AI-to-receptionist transfers silently failed on one phone route. How to test, log and recover call transfers.

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Edesy Team

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Voice AIAI Voice Agent
4 min read-Sep 26, 2026

Getting Caller Names Right on AI Calls

Why AI voice agents read placeholders aloud, keep only first names or skip names on Indian calls, and the prompt fix that captures full names reliably.

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Edesy Team

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Voice AIAI Voice Agent
5 min read-Sep 26, 2026

AI Voice Agent for Collection Agencies in India

How collection agencies for banks and NBFCs use AI voice calls: bucket-wise scripts, promise-to-pay capture, payment links, RBI calling hours and cost.

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Edesy Team

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Voice AIAI Voice Agent
3 min read-Sep 26, 2026

10 AI Voice Agent Prompt Rules from Real Calls

Ten prompt rules we add to every AI voice agent after real Indian deployments: closing, silence, names, numbers, one question per turn and more.

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Edesy Team

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Voice AIAI Voice Agent
4 min read-Sep 26, 2026

AI Voice Pronunciation: Indian Numbers & Acronyms

Real-deployment fixes for how AI voice agents say Indian numbers (lakh, crore), class names, dates, amounts and industry acronyms, so calls sound natural.

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Edesy Team

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Voice AIAI Voice Agent
5 min read-Sep 26, 2026

AI Voice Agent vs IVR vs Voice Broadcast

Which outbound calling tool fits which job in India: voice broadcast, keypad IVR or AI voice agent. Decision table, costs and when to combine them.

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Edesy Team

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Voice AIAI Voice Agent
2 min read-Sep 26, 2026

AMC & Warranty Renewal Calls with AI

How appliance brands and service companies use AI voice calls to sell AMC renewals, remind about warranty expiry and book service visits.

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Edesy Team

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