Edesy Blog

Page 16 of 56 - Practical guides, product updates, and deep-dives on building modern commerce experiences.

Voice AIAI Voice Agent
2 min read-Sep 26, 2026

'Call Me Later': Handling Callbacks on AI Calls

How to handle 'call me later' on AI voice calls: capture a callback time, re-queue the call at that time, and avoid losing people who were simply busy.

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Edesy Team

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Voice AIAI Voice Agent
2 min read-Sep 26, 2026

Calling Windows and Time Zones for AI Campaigns

How to set calling windows and time zones for AI voice campaigns: sensible hours, RBI hours for collections and the time-zone mistakes to avoid.

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Edesy Team

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Voice AIAI Voice Agent
4 min read-Sep 26, 2026

AI Calls for Coaching Institutes: Full Cycle

How coaching institutes use one AI voice agent for course enquiries, demo bookings, demo feedback, admission follow-up and fee instalments.

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Edesy Team

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Voice AIAI Voice Agent
7 min read-Sep 26, 2026

COD Confirmation: AI Call vs WhatsApp vs IVR

Which COD confirmation cuts RTO for Indian D2C stores: WhatsApp, IVR or an AI voice call? Reach, cost per order, languages and the combined flow.

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Edesy Team

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Voice AIAI Voice Agent
2 min read-Sep 26, 2026

AI Calls for Co-operative Banks & Societies

How co-operative banks and credit societies use AI voice calls for EMI reminders, deposit maturity and renewal calls, KYC update reminders and member notices.

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Edesy Team

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Voice AIAI Voice Agent
3 min read-Sep 26, 2026

Connect Your AI Voice Agent to Your Own System

How to give an AI voice agent custom API tools so it can look up orders, check slots, create tickets or update records in your own system during a live call.

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Edesy Team

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Voice AIAI Voice Agent
3 min read-Sep 26, 2026

Delivery-Day Calls with an AI Notifier

How D2C brands use AI delivery-day calls to confirm the customer is home, cash or UPI is ready and the address is right before the rider arrives.

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Edesy Team

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Voice AIAI Voice Agent
3 min read-Sep 26, 2026

Designing AI Calls That Work in 30 Seconds

Most AI campaign calls in India last about 30 seconds. How to design the opening, one question and the close to fit, with before and after scripts.

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Edesy Team

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Voice AIAI Voice Agent
3 min read-Sep 26, 2026

AI Order-Taking Calls for Distributors

How FMCG, pharma and building-material distributors use AI calls to take repeat orders from retailers, chase payments and share new stock.

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Edesy Team

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