Coaching institutes can run the whole student cycle on one AI voice agent: answering course enquiries, booking demo classes, calling after the demo for feedback, following up for admission, and reminding families about fee instalments. Institute owners regularly ask us for exactly this set of calls, covering the student's journey from first enquiry to paid instalments. Here is how each step works.
Build your institute's agent: Start free on Edesy — Rs 50 free credit, no demo needed.
The five calls
| Stage | Call | Goal | Captured |
|---|---|---|---|
| 1 | Course enquiry (inbound or callback) | Explain course, batch, fees | Course of interest, class, city |
| 2 | Demo booking | Book a demo class | Slot, student name, parent number |
| 3 | Demo feedback | How was the class? | Rating, concerns, interest |
| 4 | Admission follow-up | Convert to enrolment | Will enrol / needs time / not joining + reason |
| 5 | Fee instalment reminder | Collect on time | Will pay / paid / needs time, date |
1. Course enquiries
Students and parents call at all hours with the same questions: which batch, what timings, how much, any scholarship. The agent answers from the course information you give it and books a demo or a counsellor call for anything more. Outside office hours, it answers instead of letting calls ring out.
2. Demo class booking
Namaste {{name}} ji, main {{institute}} se bol rahi hoon. {{course}} ki demo class is hafte Wednesday shaam 5 baje ya Saturday subah 11 baje hai. Aapke liye kaunsa theek rahega?
The slot is booked in Google Calendar or Cal.com, and a WhatsApp confirmation goes out with the address or online class link. A reminder call the day before reduces no-shows.
3. Demo feedback
The call after the demo is the one most institutes skip, and it is often where admissions are won or lost.
Kal ki demo class kaisi lagi? 1 se 5 mein kitna rate karenge? Kya koi sawaal ya chinta hai?
Concerns about timing, fees or teaching style are captured and flagged to the counsellor.
4. Admission follow-up
For students who liked the demo but haven't enrolled:
Aapne {{course}} ki demo li thi. Kya aap is batch mein admission lena chahenge? Batch {{start_date}} se shuru ho raha hai.
The agent records "will enrol", "needs time" (with a follow-up date) or "not joining" with the reason. Hot students go straight to the counsellor. For college-level admissions, see AI calling for college admission enquiries.
5. Fee instalment reminders
A few days before each instalment:
Namaste {{parent_name}} ji, {{student_name}} ki agli fees ki kisht {{amount}} rupaye {{due_date}} ko due hai. Main aapko payment link SMS par bhej sakti hoon.
The payment link goes out during the call, and the outcome is recorded.
One agent or five?
Most institutes build one agent per stage, with its own short script and fields, rather than one agent trying to do everything. Each campaign then has a clear goal and clean results. They share the same knowledge (courses, batches, fees) so answers stay consistent.
Language
Hindi-English suits most North Indian institutes; use Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada or Odia where your students are. Parents often prefer the regional language even when students don't. Our Hindi AI calling scripts show the tone.
Cost
On Edesy, calls are billed per started minute at Rs 4-6 per minute depending on your prepaid top-up, with unanswered calls free. Most of these calls take one to two minutes.
Start with the demo feedback call
It is the easiest win: a short call, a clear list, and an immediate effect on admissions. Create a free account, or talk to us about setting up all five stages.