Among paying customers on our platform, the most-used language for AI voice calls is Hindi-English (Hinglish), followed by Telugu, English, pure Hindi, Gujarati-English and Tamil-English. The pattern underneath matters more than the order: bilingual modes beat pure languages, because that's how people actually talk on the phone. This post walks through the ranking (from aggregated, rounded data with no customer identified) and how to choose a language for your calls.
Hear your language: Try Edesy free — Rs 50 free credit, no demo needed.
The ranking
| Rank | Language mode | Typical users |
|---|---|---|
| 1 | Hindi-English (Hinglish) | Lenders, D2C, education, civic, sales across North and Central India |
| 2 | Telugu | Real estate, lending, education, healthcare in AP and Telangana |
| 3 | English | B2B, metro audiences, enterprise |
| 4 | Hindi | Government, rural and older audiences |
| 5 | Gujarati-English | Traders, distributors, co-operative banks, D2C |
| 6 | Tamil-English | Insurance, real estate, healthcare in Tamil Nadu |
| 7+ | Kannada, Bengali, Marathi, Malayalam, Odia and others | Regional businesses and civic bodies |
Why bilingual wins
Indian customers rarely speak one language on a business call. They say "payment kar diya", "order confirm hai", "booking kab hai". A pure-Hindi agent that says "bhugtan" and "pushti" sounds like a government notice; a bilingual agent sounds like a person. Hinglish is used several times more than pure Hindi on our platform for exactly this reason. See Hinglish vs pure Hindi for AI calls.
Why Telugu ranks so high
Telugu-speaking businesses adopted AI calling early and at volume across real estate, lending, education and healthcare. It's a reminder that regional languages aren't a niche: for many businesses they're the main market. See Telugu AI calls for AP and Telangana.
How to choose your language
- Match how your customers speak, not how your website is written.
- Default to bilingual (Hinglish, Telugu-English, Tamil-English, Gujarati-English) for consumer lists.
- Use English for B2B and metro audiences.
- Split mixed lists by a
languagecolumn, or use a language-detecting greeter. See multilingual AI agents: detect, then hand off. - Pilot 50 calls per language and listen before scaling.
Guides by language
Cost
Every language costs the same on Edesy: Rs 4-6 per started minute depending on your prepaid top-up, with unanswered calls free.
Try yours
Create a free account, pick your language or a bilingual mode, and call your own phone. For the full usage picture, read what Indian businesses use AI voice agents for.