COD Order Calls has no monthly plan. Each confirmation call is billed per minute from your prepaid Edesy wallet, and unanswered calls are free. You also rent a calling number: Rs 499 a month for a mobile number, with no setup fee. Prices exclude 18% GST. Tell us your monthly COD volume and we share the per-minute rate.
No monthly plan
Unanswered calls free
GST invoices
What you pay, and what you don't
| Item | COD Order Calls |
|---|---|
| Calls | Billed per minute from your prepaid Edesy wallet |
| Unanswered calls | Free, including retries that are not picked up |
| Monthly plan or seat fee | None |
| Calling number | Rs 499 / month for a mobile number |
| Setup fee | Rs 0 |
| Verification | KYC with PAN and Aadhaar before you buy a number; review about 24 hours |
| Wallet top-up | Razorpay; one Edesy wallet, shared with other Edesy apps |
| Invoices | GST invoice for every top-up; add your GSTIN for Input Tax Credit |
| When the balance runs out | No new calls go out until you top up |
| Taxes | All prices exclude 18% GST |
No add-on fees for the parts that make confirmation calls work
Any store that can send an order webhook and accept a REST call, with a signing secret, test connection and encrypted credentials.
Call only the orders you choose: by payment method, COD amount, order total, item count or whether COD is already confirmed.
Wait before the first call, set total attempts, give up after N hours, and keep calls inside your IST calling window.
Customer name, store, order number and amount are filled in; the amount is spoken in Hindi words. Press 1 to confirm, 2 to cancel.
Tag, add a note, cancel, or record no-answer on the order, based on what the customer pressed. Which actions are available depends on your store integration.
Every order's state, outcome and timeline, with retry now, cancel and event replay. Confirmation rate, confirmed, cancelled and unreachable counts.
What drives your monthly spend, and how to keep it low
The script reads the store, order number and amount, then waits for one key press. Short scripts keep billed minutes low.
You pay only when the customer picks up, so extra retries for hard-to-reach customers cost nothing until they answer.
Skip prepaid orders and orders already confirmed, or call only above a COD amount, so you don't pay for calls you don't need.
Every cancelled order that never ships saves a courier round trip. Put your own numbers into our calculators below.
Pay as you go, from one prepaid wallet
Complete KYC with PAN and Aadhaar. Review usually takes about 24 hours.
Add money with Razorpay. You get a GST invoice, and the balance works across Edesy apps.
Rent a mobile number for Rs 499 a month with no setup fee. It shows a paid-until date and can auto-renew.
Each answered confirmation call is charged per minute from the wallet in real time. Unanswered calls cost nothing.
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COD Order Calls
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Tell us roughly how many COD orders you get a month and which store platform you use. We reply within one working day with your per-minute rate and a setup plan.
Verify your business, top up and connect your store. Unanswered calls are free. Prices exclude 18% GST.