Convo AI

All Your Channels, One Platform

Connect and manage all customer communication channels from a single unified inbox. No more switching between apps.

Integrations

WhatsApp Business

Official WhatsApp Business API integration

Two-way messaging
Media support (images, videos, documents)
Message templates
Quick replies
Group chat support

Instagram Direct

Manage Instagram DMs and comments

Direct message inbox
Comment replies
Story mentions
Media sharing
Quick replies

Facebook Messenger

Connect Facebook page messaging

Page inbox integration
Automated greetings
Persistent menu
Rich media support
Bot automation

Email Support

Professional email management

Multiple email accounts
HTML templates
Attachments
CC & BCC
Email threading

Live Chat Widget

Embeddable website chat

Customizable widget
Proactive chat
File sharing
Typing indicators
Mobile responsive

SMS Messaging

Text message support

Two-way SMS
Bulk messaging
Delivery tracking
URL shortening
Opt-out management

One Inbox for Everything

All conversations from every channel appear in one unified inbox. Your team can respond from any channel without leaving the platform. Switch contexts seamlessly and maintain consistent customer experiences.

Smart Channel Routing

Automatic Assignment

  • Route conversations based on channel, language, keywords, or customer history

    Ensure the right agent handles each conversation

Workload Balancing

  • Distribute conversations evenly across your team

    Prevent agent burnout and maintain consistent response times

Lower than Intercom, Drift, Crisp

₹0/min starting

AI chatbot from ₹0/month + per conversation

View All Plans

Ready to Connect Your Channels?

Start managing all customer conversations in one place