Telephony specialist — voice agent ready

Telephony Integration for AI Voice Agents

Setup, integration, migration, and ongoing optimization across every major Indian telephony provider. Twilio. Exotel. Plivo. Vobiz. SIP trunks. We've integrated all of these in production. Founder-led delivery, fixed pricing.

5 providers

Twilio, Exotel, Plivo, Vobiz, SIP

From ₹25K

Setup pricing

Founder-led

Production-grade delivery

DLT-ready

TRAI-compliant by default

Pick the telephony service that fits your need

Six specialized services. Combine for end-to-end coverage.

Why we're qualified

We've integrated every major telephony provider in production at Edesy. Not theoretical — running calls daily.

  • Twilio: production India routing, sub-account architecture, multi-region failover

  • Exotel: high-volume DLT-compliant deployments for Indian BFSI/EdTech

  • Plivo: SIP trunking + India PoP optimization for low latency

  • Vobiz: India-specific provider integration for emerging-region use cases

  • Generic SIP: 5+ trunk providers integrated (Tata Tele, Bharti, Knowlarity SIP, custom)

  • Voice agent platform integration: Vapi, Retell, Bolna, Bland, Synthflow — all wired to all providers

Who hires us

  • Startups building voice agents who don't know which provider to pick

  • BFSI / NBFC needing DLT-compliant outbound at scale (10K+ calls/day)

  • BPOs migrating from legacy hardware to cloud telephony

  • Real estate / EdTech with high inbound volume needing IVR replacement

  • D2C brands setting up COD confirmation / cart recovery infrastructure

  • Agencies running voice campaigns for multiple clients

  • Indian SaaS hitting Twilio bill shock, looking for migration

  • Enterprise IT setting up SIP trunks for cloud PBX deployments

Which provider fits your use case

We're vendor-neutral. Honest provider recommendations based on your needs.

Twilio (US-built, global)

Best for: global operations, multi-region routing, developer-first APIs. Cons: expensive India per-min ($0.04+).

Exotel (India-first)

Best for: Indian SMB/mid-market, simple API, DLT-friendly. Cons: India-only; weaker for global.

Plivo (cost-optimized)

Best for: cost-sensitive scale, SIP trunking, multi-region with India PoP. Cons: support less polished than Twilio.

Vobiz (India scale)

Best for: very high India volume, custom routing. Cons: lower brand recognition, smaller community.

SIP trunk (Tata Tele, Bharti, etc.)

Best for: enterprise scale, lowest per-min cost, on-premise PBX integration. Cons: complex setup, no per-call analytics out-of-box.

Edesy bundled

Best for: voice agent + telephony in one platform. India-tuned, no per-vendor coordination. Try free.

Common projects we deliver

  • Set up Twilio + Vapi/Retell voice agent integration (₹35K-1L)

  • Configure Exotel + custom AI voice flow (₹25K-75K)

  • Migrate Twilio to Exotel for cost optimization (₹50K-2L)

  • Set up SIP trunks for enterprise PBX (₹50K-1.5L)

  • Number provisioning + porting across providers

  • Number masking setup for privacy use cases

  • Click-to-call setup on websites/apps

  • Outbound dialer / IVR replacement projects

  • Multi-region routing + failover architecture

  • TRAI DLT registration + sender ID approval

What's NOT in scope (separate quotes)

  • Hardware procurement (handsets, IP phones, gateways)

  • Building voice agent itself (see /services/voice-agent-development)

  • TRAI DLT registration as standalone (see /services/trai-dlt-compliance)

  • CRM integration (see /services/voice-agent-crm-integration)

  • Pure outbound campaign management (see /services/voice-agent-campaign-management)

  • Telephony provider sales discounts / contract negotiation

Telephony Integration FAQ

All telephony services we offer

Same expertise across every major provider. Pick the one that fits.

Ready to set up telephony for your voice agent?

Book a 30-min call. We'll recommend the right provider + send a quote within one business day.