Virtual Number Feature

Activation & KYC Verification

Activating a virtual number in India requires identity and address verification. This is a regulatory requirement on the operator, not a platform preference, and every compliant provider has some version of it. The platform handles it as a proper workflow: you submit your business details, upload documents, and the submission is reviewed and approved. Knowing this up front is the difference between a smooth first day and an unpleasant surprise.

No hardware

Browser-based agents

API included

What Activation & KYC gives you

What actually happens between signing up and taking your first call, including the identity verification Indian telecom rules require.

A defined process, not a black box

Submit details, upload documents, get a decision. You can see where your submission stands.

Documents handled in-platform

Upload, replace and remove documents through the dashboard rather than over email.

Done once, not per number

Verification is against your account, so buying a second number later is not a second verification.

Freelancers and individuals included

A registered company and GST registration are not prerequisites to getting started.

How Activation & KYC works

End to end, in the order it actually happens.

  1. 1

    Sign up and enter your business details.

  2. 2

    Upload the identity and address documents required under Indian telecom rules.

  3. 3

    Submit the verification for review.

  4. 4

    The submission is reviewed and approved or returned for correction.

  5. 5

    Once approved, number purchase and activation are open to you.

What Activation & KYC does not do

Worth knowing before you build a process around it.

  • Verification is a review step. Treat activation as same-day-ish rather than instantaneous, and complete KYC before you need the number live.
  • A submission can be returned if documents are unclear or do not match - allow for one round of correction on a tight timeline.
  • Exact accepted document types should be confirmed for your entity type rather than assumed.

Common uses

  • First-time activation

  • Onboarding a new entity

  • Adding numbers to a verified account

  • Planning a launch date

Used most in

Professional ServicesE-commerceFinancial ServicesHealthcare

Related features

Activation & KYC FAQs

What is Activation & KYC on a virtual phone number?

Activating a virtual number in India requires identity and address verification. This is a regulatory requirement on the operator, not a platform preference, and every compliant provider has some version of it. The platform handles it as a proper workflow: you submit your business details, upload documents, and the submission is reviewed and approved. Knowing this up front is the difference between a smooth first day and an unpleasant surprise.

How does Activation & KYC work?

1. Sign up and enter your business details. 2. Upload the identity and address documents required under Indian telecom rules. 3. Submit the verification for review. 4. The submission is reviewed and approved or returned for correction. 5. Once approved, number purchase and activation are open to you.

What does Activation & KYC not do?

Verification is a review step. Treat activation as same-day-ish rather than instantaneous, and complete KYC before you need the number live. A submission can be returned if documents are unclear or do not match - allow for one round of correction on a tight timeline. Exact accepted document types should be confirmed for your entity type rather than assumed.

Which industries use Activation & KYC most?

Professional Services, E-commerce, Financial Services, Healthcare. Typical uses are first-time activation, onboarding a new entity, adding numbers to a verified account, planning a launch date.

What is a virtual phone number?

A virtual phone number is a telephone number that is not tied to a specific phone line or SIM card. Calls to this number can be forwarded to any mobile, landline, or VoIP device. It works over the cloud, so you can manage it from anywhere.

How quickly can I get a virtual number?

Virtual numbers are activated instantly through our self-serve platform. Sign up, choose your number (city and type), and start receiving calls within 2 minutes.

Set up Activation & KYC on your number

Self-serve platform from Rs 349/month per number. Complete KYC once, then activate.