Virtual Number Feature

Search & Buy Numbers

Numbers are self-serve. You search what is available, purchase the number you want, and it is attached to your account without a procurement conversation. Releasing works the same way, which matters more than it sounds: a number you can hand back is a number you can experiment with, rather than a line item you keep paying for because cancelling requires an email thread.

No hardware

Browser-based agents

API included

What Buy a Number gives you

Search available numbers, buy the one you want from the dashboard, and release it when you no longer need it.

See what is actually available

Search live availability rather than submitting a request and waiting to hear what you can have.

Buy from the dashboard

Purchase is an action you take, not a sales process you enter.

Release when you are done

Numbers can be released, so a trial or a seasonal campaign line does not become permanent spend.

Numbers are managed as a list

View, inspect and update the numbers on your account individually.

How Buy a Number works

End to end, in the order it actually happens.

  1. 1

    Search available numbers for the city or type you want.

  2. 2

    Complete KYC verification if you have not already.

  3. 3

    Purchase the number; it is attached to your account.

  4. 4

    Point it at a forwarding rule, SIP destination or IVR flow.

  5. 5

    Release it later if you no longer need it.

What Buy a Number does not do

Worth knowing before you build a process around it.

  • Purchase runs behind a KYC check, which is an Indian telecom requirement rather than a platform choice. Budget for verification before first activation.
  • Availability differs by city and number type - search tells you what exists now, and a specific number cannot be guaranteed in advance.
  • Porting an existing number in is a separate question; do not assume it is supported.

Common uses

  • A first business line

  • City-specific local presence

  • Campaign-specific tracking numbers

  • Separating work from a personal mobile

Used most in

Professional ServicesE-commerceReal EstateEducation

Related features

Available Now vs Built On Request

Indian virtual numbers are self-serve today: complete a one-time KYC (reviewed in about 24 hours), then buy and route numbers yourself. Items in the second list are not self-serve; ask us and we will tell you what is possible for your account.

Available now

  • Indian mobile, 92-series, landline and toll-free numbers

    Mobile and 92-series Rs 499/month, landline Rs 449/month, toll-free Rs 999/month. Rs 0 setup. Prices exclude 18% GST.

  • AI voice agent on the number

    Route the number to an Edesy AI voice agent that answers calls.

  • IVR menus

    Press 1 for sales, 2 for support: build the flow in IVR Studio and connect the number.

  • Call forwarding

    Ring your mobile or your team, all at once or one by one, with sticky agent and fallback numbers.

  • Call recording

    Per-number recording toggle; recordings in encrypted cloud storage with signed links.

  • Developer routing

    Send calls to your webhook, SIP URI or trunk, browser softphones, a media stream or Conversation Relay.

  • WhatsApp Business on the number

    Register the virtual number on the WhatsApp Business Platform; Edesy captures the verification call.

Pricing

Landline Rs 449/month, mobile and 92-series Rs 499/month, toll-free Rs 999/month, Rs 0 setup; multi-month prepay on supported numbers, with auto-renew. Call minutes are billed from your prepaid wallet at the rate for the routing you choose (for example forwarding Rs 1.00/min, IVR Rs 1.50/min). Prices exclude 18% GST. KYC (PAN plus Aadhaar) is reviewed in about 24 hours.

Built on request

  • Numbers outside India

    Tell us the country and we will check availability.

  • Number porting

    Tell us your current number and provider and we will check eligibility.

  • Bulk numbers

    Many numbers for teams, branches or campaigns.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Buy a Number FAQs

What is Buy a Number on a virtual phone number?

Numbers are self-serve. You search what is available, purchase the number you want, and it is attached to your account without a procurement conversation. Releasing works the same way, which matters more than it sounds: a number you can hand back is a number you can experiment with, rather than a line item you keep paying for because cancelling requires an email thread.

How does Buy a Number work?

1. Search available numbers for the city or type you want. 2. Complete KYC verification if you have not already. 3. Purchase the number; it is attached to your account. 4. Point it at a forwarding rule, SIP destination or IVR flow. 5. Release it later if you no longer need it.

What does Buy a Number not do?

Purchase runs behind a KYC check, which is an Indian telecom requirement rather than a platform choice. Budget for verification before first activation. Availability differs by city and number type - search tells you what exists now, and a specific number cannot be guaranteed in advance. Porting an existing number in is a separate question; do not assume it is supported.

Which industries use Buy a Number most?

Professional Services, E-commerce, Real Estate, Education. Typical uses are a first business line, city-specific local presence, campaign-specific tracking numbers, separating work from a personal mobile.

Can you buy a phone number online?

Yes. The whole process is online: sign up, upload your KYC documents (PAN and Aadhaar for individuals, or business documents for companies), pick a mobile, landline or toll-free number and pay from your prepaid wallet. KYC review usually takes about 24 hours. There is no SIM, hardware or office visit involved. Need a number outside India? Ask us and we check availability.

Are DID numbers cheap?

A DID (direct inward dialing) number is simply a phone number that rings your system directly, and on Edesy every virtual number works that way. Indian DIDs start at Rs 449/month for a landline number with no setup fee, and calls are billed per minute. Very cheap DID offers often leave out KYC compliance, call quality or support, which matters if the number is customer-facing.

Set up Buy a Number on your number

Self-serve platform from Rs 449/month per number. Complete KYC once, then activate.