Virtual Number Feature

Call Logs & Analytics

Every call through the number is logged, and the logs roll up into analytics and per-number statistics. The question this answers is the one most small businesses cannot currently answer: of the numbers we publish - on the website, on the van, in the directory listing - which ones do people actually ring?

No hardware

Browser-based agents

API included

What Call Logs gives you

See every call your number received, with statistics per number so you can tell which published line actually works.

A record of every call

Including calls that were forwarded elsewhere and would otherwise only exist in someone's phone.

Per-number statistics

Compare numbers against each other and find out which published line is actually used.

See missed calls

Calls that went unanswered are visible, which is the first step to answering more of them.

Analytics over raw logs

Aggregated views, not just a flat list you have to count by hand.

How Call Logs works

End to end, in the order it actually happens.

  1. 1

    Each call produces a log entry as it completes.

  2. 2

    Entries accumulate against the number that received them.

  3. 3

    Statistics and analytics are computed across those entries.

  4. 4

    You review them per number in the dashboard.

What Call Logs does not do

Worth knowing before you build a process around it.

  • This is call metadata and volume, not speech analytics. What was said is in the recording, not in the log.
  • Confirm how long logs are retained for your account rather than assuming an indefinite history.

Common uses

  • Marketing attribution by number

  • Missed-call follow-up

  • Staffing decisions

  • Checking a campaign line works

Used most in

E-commerceReal EstateHealthcareProfessional Services

Related features

Call Logs FAQs

What is Call Logs on a virtual phone number?

Every call through the number is logged, and the logs roll up into analytics and per-number statistics. The question this answers is the one most small businesses cannot currently answer: of the numbers we publish - on the website, on the van, in the directory listing - which ones do people actually ring?

How does Call Logs work?

1. Each call produces a log entry as it completes. 2. Entries accumulate against the number that received them. 3. Statistics and analytics are computed across those entries. 4. You review them per number in the dashboard.

What does Call Logs not do?

This is call metadata and volume, not speech analytics. What was said is in the recording, not in the log. Confirm how long logs are retained for your account rather than assuming an indefinite history.

Which industries use Call Logs most?

E-commerce, Real Estate, Healthcare, Professional Services. Typical uses are marketing attribution by number, missed-call follow-up, staffing decisions, checking a campaign line works.

What is a virtual phone number?

A virtual phone number is a telephone number that is not tied to a specific phone line or SIM card. Calls to this number can be forwarded to any mobile, landline, or VoIP device. It works over the cloud, so you can manage it from anywhere.

How quickly can I get a virtual number?

Virtual numbers are activated instantly through our self-serve platform. Sign up, choose your number (city and type), and start receiving calls within 2 minutes.

Set up Call Logs on your number

Self-serve platform from Rs 349/month per number. Complete KYC once, then activate.