Calls forwarded through your number can be recorded and retrieved afterwards, streamed in the browser rather than downloaded as files. For a small team the practical value is not compliance theatre - it is being able to settle what was actually agreed on a call three weeks ago without relying on anyone's memory.
No hardware
Browser-based agents
API included
Record calls that come through your virtual number and play them back in the browser when you need them.
Recordings tied to the call log
A recording is retrievable from the call it belongs to, not from a separate pile of audio files.
Play in the browser
Recordings sit in encrypted cloud storage and open from signed links, so you can stream one for review instead of passing audio files around.
Covers forwarded calls
Calls that ring on a personal mobile are still recorded centrally, where a handset would not.
Useful for coaching
Real calls are the cheapest training material a small sales team has.
End to end, in the order it actually happens.
A call arrives and is forwarded per your rules.
The call is recorded as configured.
The recording is attached to that call's log entry.
You stream it from the dashboard when you need it.
Worth knowing before you build a process around it.
Dispute resolution
Sales coaching
Order confirmation
Quality checks
Call Logs & Analytics
See every call your number received, with statistics per number so you can tell which published line actually works.
Learn moreCall Forwarding Rules
Send calls to the right phone using rules you control, rather than a single fixed forwarding destination.
Learn moreIVR Menu on Your Number
Answer with a menu so callers reach the right person themselves, tested on a real call before it goes live.
Learn moreIndian virtual numbers are self-serve today: complete a one-time KYC (reviewed in about 24 hours), then buy and route numbers yourself. Items in the second list are not self-serve; ask us and we will tell you what is possible for your account.
Indian mobile, 92-series, landline and toll-free numbers
Mobile and 92-series Rs 499/month, landline Rs 449/month, toll-free Rs 999/month. Rs 0 setup. Prices exclude 18% GST.
AI voice agent on the number
Route the number to an Edesy AI voice agent that answers calls.
IVR menus
Press 1 for sales, 2 for support: build the flow in IVR Studio and connect the number.
Call forwarding
Ring your mobile or your team, all at once or one by one, with sticky agent and fallback numbers.
Call recording
Per-number recording toggle; recordings in encrypted cloud storage with signed links.
Developer routing
Send calls to your webhook, SIP URI or trunk, browser softphones, a media stream or Conversation Relay.
WhatsApp Business on the number
Register the virtual number on the WhatsApp Business Platform; Edesy captures the verification call.
Pricing
Landline Rs 449/month, mobile and 92-series Rs 499/month, toll-free Rs 999/month, Rs 0 setup; multi-month prepay on supported numbers, with auto-renew. Call minutes are billed from your prepaid wallet at the rate for the routing you choose (for example forwarding Rs 1.00/min, IVR Rs 1.50/min). Prices exclude 18% GST. KYC (PAN plus Aadhaar) is reviewed in about 24 hours.
Numbers outside India
Tell us the country and we will check availability.
Number porting
Tell us your current number and provider and we will check eligibility.
Bulk numbers
Many numbers for teams, branches or campaigns.
Calls forwarded through your number can be recorded and retrieved afterwards, streamed in the browser rather than downloaded as files. For a small team the practical value is not compliance theatre - it is being able to settle what was actually agreed on a call three weeks ago without relying on anyone's memory.
1. A call arrives and is forwarded per your rules. 2. The call is recorded as configured. 3. The recording is attached to that call's log entry. 4. You stream it from the dashboard when you need it.
Recording notice and consent obligations are yours to meet and vary by context. The platform records; it does not decide whether you may. Retention duration and storage location should be confirmed for your account rather than assumed from a stated default. Transcription and sentiment analysis are separate capabilities and are not implied by recording.
Real Estate, Financial Services, Healthcare, Professional Services. Typical uses are dispute resolution, sales coaching, order confirmation, quality checks.
Yes. The whole process is online: sign up, upload your KYC documents (PAN and Aadhaar for individuals, or business documents for companies), pick a mobile, landline or toll-free number and pay from your prepaid wallet. KYC review usually takes about 24 hours. There is no SIM, hardware or office visit involved. Need a number outside India? Ask us and we check availability.
A DID (direct inward dialing) number is simply a phone number that rings your system directly, and on Edesy every virtual number works that way. Indian DIDs start at Rs 449/month for a landline number with no setup fee, and calls are billed per minute. Very cheap DID offers often leave out KYC compliance, call quality or support, which matters if the number is customer-facing.
Self-serve platform from Rs 449/month per number. Complete KYC once, then activate.