Virtual Number Feature

Webhooks & API Access

Call events can be delivered to your own endpoint as webhooks, and the integration is debuggable: there is a test webhook to fire on demand and webhook logs showing what was actually sent. Most webhook integrations fail silently and are discovered weeks later; having a test trigger and a delivery log is what makes this one maintainable.

No hardware

Browser-based agents

API included

What Webhooks & API gives you

Push call events into your own systems, with a test endpoint and delivery logs so you can debug the integration.

Test on demand

Fire a test webhook while you are building, instead of waiting for a real call to arrive.

Delivery logs

See what was sent and what happened, so a broken integration is visible rather than silent.

Events reach your systems

Push call activity into your CRM, helpdesk or internal tooling.

API keys for programmatic access

Numbers and configuration can be managed programmatically, not only through the dashboard.

How Webhooks & API works

End to end, in the order it actually happens.

  1. 1

    Configure the endpoint that should receive call events.

  2. 2

    Fire a test webhook and confirm your endpoint handles it.

  3. 3

    Real call events are delivered as calls happen.

  4. 4

    Check the webhook logs when something looks wrong.

What Webhooks & API does not do

Worth knowing before you build a process around it.

  • Delivery depends on your endpoint being reachable and responding. Treat webhooks as an integration with failure modes, not a guarantee.
  • Confirm the exact event types and payload shape against the API documentation rather than assuming a particular schema.

Common uses

  • CRM call logging

  • Internal dashboards

  • Automated follow-up

  • Custom reporting

Used most in

SaaSE-commerceFinancial ServicesLogistics

Related features

Available Now vs Built On Request

Indian virtual numbers are self-serve today: complete a one-time KYC (reviewed in about 24 hours), then buy and route numbers yourself. Items in the second list are not self-serve; ask us and we will tell you what is possible for your account.

Available now

  • Indian mobile, 92-series, landline and toll-free numbers

    Mobile and 92-series Rs 499/month, landline Rs 449/month, toll-free Rs 999/month. Rs 0 setup. Prices exclude 18% GST.

  • AI voice agent on the number

    Route the number to an Edesy AI voice agent that answers calls.

  • IVR menus

    Press 1 for sales, 2 for support: build the flow in IVR Studio and connect the number.

  • Call forwarding

    Ring your mobile or your team, all at once or one by one, with sticky agent and fallback numbers.

  • Call recording

    Per-number recording toggle; recordings in encrypted cloud storage with signed links.

  • Developer routing

    Send calls to your webhook, SIP URI or trunk, browser softphones, a media stream or Conversation Relay.

  • WhatsApp Business on the number

    Register the virtual number on the WhatsApp Business Platform; Edesy captures the verification call.

Pricing

Landline Rs 449/month, mobile and 92-series Rs 499/month, toll-free Rs 999/month, Rs 0 setup; multi-month prepay on supported numbers, with auto-renew. Call minutes are billed from your prepaid wallet at the rate for the routing you choose (for example forwarding Rs 1.00/min, IVR Rs 1.50/min). Prices exclude 18% GST. KYC (PAN plus Aadhaar) is reviewed in about 24 hours.

Built on request

  • Numbers outside India

    Tell us the country and we will check availability.

  • Number porting

    Tell us your current number and provider and we will check eligibility.

  • Bulk numbers

    Many numbers for teams, branches or campaigns.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Webhooks & API FAQs

What is Webhooks & API on a virtual phone number?

Call events can be delivered to your own endpoint as webhooks, and the integration is debuggable: there is a test webhook to fire on demand and webhook logs showing what was actually sent. Most webhook integrations fail silently and are discovered weeks later; having a test trigger and a delivery log is what makes this one maintainable.

How does Webhooks & API work?

1. Configure the endpoint that should receive call events. 2. Fire a test webhook and confirm your endpoint handles it. 3. Real call events are delivered as calls happen. 4. Check the webhook logs when something looks wrong.

What does Webhooks & API not do?

Delivery depends on your endpoint being reachable and responding. Treat webhooks as an integration with failure modes, not a guarantee. Confirm the exact event types and payload shape against the API documentation rather than assuming a particular schema.

Which industries use Webhooks & API most?

SaaS, E-commerce, Financial Services, Logistics. Typical uses are crm call logging, internal dashboards, automated follow-up, custom reporting.

Can you buy a phone number online?

Yes. The whole process is online: sign up, upload your KYC documents (PAN and Aadhaar for individuals, or business documents for companies), pick a mobile, landline or toll-free number and pay from your prepaid wallet. KYC review usually takes about 24 hours. There is no SIM, hardware or office visit involved. Need a number outside India? Ask us and we check availability.

Are DID numbers cheap?

A DID (direct inward dialing) number is simply a phone number that rings your system directly, and on Edesy every virtual number works that way. Indian DIDs start at Rs 449/month for a landline number with no setup fee, and calls are billed per minute. Very cheap DID offers often leave out KYC compliance, call quality or support, which matters if the number is customer-facing.

Set up Webhooks & API on your number

Self-serve platform from Rs 449/month per number. Complete KYC once, then activate.