If you already run a PBX, softphones or a contact centre, a virtual number can deliver calls straight into it over SIP rather than forwarding to a handset. Destinations are managed as configuration you can create, edit and remove - and there is a test call, so you can prove the path works before publishing the number anywhere.
No hardware
Browser-based agents
API included
Deliver calls into an existing PBX or SIP system instead of to a mobile, and test the destination before you rely on it.
Keep the system you have
Calls land in your existing PBX or softphones instead of forcing a migration.
Test the destination first
A test call proves the route before a customer is the one discovering it is broken.
Several destinations, managed separately
Create and maintain more than one SIP destination and point different numbers at each.
Change destinations without changing numbers
Move where calls land without republishing the number.
End to end, in the order it actually happens.
Create a SIP destination with your system's connection details.
Run a test call to confirm the path works end to end.
Point a number's routing at that destination.
Calls to the number are delivered into your own system.
Worth knowing before you build a process around it.
Existing PBX deployments
FreePBX and Asterisk setups
Contact centre delivery
Hybrid on-premise and cloud
Per-Number Call Routing
Decide independently, for each number you own, what happens when it rings.
Learn moreCall Forwarding Rules
Send calls to the right phone using rules you control, rather than a single fixed forwarding destination.
Learn moreWebhooks & API Access
Push call events into your own systems, with a test endpoint and delivery logs so you can debug the integration.
Learn moreIndian virtual numbers are self-serve today: complete a one-time KYC (reviewed in about 24 hours), then buy and route numbers yourself. Items in the second list are not self-serve; ask us and we will tell you what is possible for your account.
Indian mobile, 92-series, landline and toll-free numbers
Mobile and 92-series Rs 499/month, landline Rs 449/month, toll-free Rs 999/month. Rs 0 setup. Prices exclude 18% GST.
AI voice agent on the number
Route the number to an Edesy AI voice agent that answers calls.
IVR menus
Press 1 for sales, 2 for support: build the flow in IVR Studio and connect the number.
Call forwarding
Ring your mobile or your team, all at once or one by one, with sticky agent and fallback numbers.
Call recording
Per-number recording toggle; recordings in encrypted cloud storage with signed links.
Developer routing
Send calls to your webhook, SIP URI or trunk, browser softphones, a media stream or Conversation Relay.
WhatsApp Business on the number
Register the virtual number on the WhatsApp Business Platform; Edesy captures the verification call.
Pricing
Landline Rs 449/month, mobile and 92-series Rs 499/month, toll-free Rs 999/month, Rs 0 setup; multi-month prepay on supported numbers, with auto-renew. Call minutes are billed from your prepaid wallet at the rate for the routing you choose (for example forwarding Rs 1.00/min, IVR Rs 1.50/min). Prices exclude 18% GST. KYC (PAN plus Aadhaar) is reviewed in about 24 hours.
Numbers outside India
Tell us the country and we will check availability.
Number porting
Tell us your current number and provider and we will check eligibility.
Bulk numbers
Many numbers for teams, branches or campaigns.
If you already run a PBX, softphones or a contact centre, a virtual number can deliver calls straight into it over SIP rather than forwarding to a handset. Destinations are managed as configuration you can create, edit and remove - and there is a test call, so you can prove the path works before publishing the number anywhere.
1. Create a SIP destination with your system's connection details. 2. Run a test call to confirm the path works end to end. 3. Point a number's routing at that destination. 4. Calls to the number are delivered into your own system.
Your PBX must be reachable and correctly configured. A test call tells you whether it is; it does not fix it. Audio quality across the SIP leg depends on your own network and firewall configuration. This forwards calls to your system. It is not the same product as buying a SIP trunk from us.
BPO, Hospitality, Manufacturing, Healthcare. Typical uses are existing pbx deployments, freepbx and asterisk setups, contact centre delivery, hybrid on-premise and cloud.
Yes. The whole process is online: sign up, upload your KYC documents (PAN and Aadhaar for individuals, or business documents for companies), pick a mobile, landline or toll-free number and pay from your prepaid wallet. KYC review usually takes about 24 hours. There is no SIM, hardware or office visit involved. Need a number outside India? Ask us and we check availability.
A DID (direct inward dialing) number is simply a phone number that rings your system directly, and on Edesy every virtual number works that way. Indian DIDs start at Rs 449/month for a landline number with no setup fee, and calls are billed per minute. Very cheap DID offers often leave out KYC compliance, call quality or support, which matters if the number is customer-facing.
Self-serve platform from Rs 449/month per number. Complete KYC once, then activate.