Virtual Number Feature

Local Numbers in Multiple Cities

You can hold numbers for multiple cities under a single account and route them independently. Many callers are more comfortable dialling a local area code than an unfamiliar one, so a city number can help a regional business look established where it sells.

No hardware

Browser-based agents

API included

What Multi-City Numbers gives you

Hold numbers in several Indian cities on one account, so you look local everywhere you sell.

Look local in each market

A local area code removes the hesitation an unfamiliar or national number creates.

One account, many numbers

City numbers are managed together rather than as separate accounts and separate bills.

Route each city separately

A city number can ring the person who covers that region.

Measure city by city

Per-number statistics show which cities actually generate calls before you invest further.

How Multi-City Numbers works

End to end, in the order it actually happens.

  1. 1

    Search availability for the city you want.

  2. 2

    Purchase the number on your existing verified account.

  3. 3

    Route it to the right person or team.

  4. 4

    Compare its statistics against your other city numbers.

What Multi-City Numbers does not do

Worth knowing before you build a process around it.

  • Availability varies by city; search shows what exists now.
  • A local number signals local presence. It does not create local delivery, staffing or service coverage.
  • Confirm current city coverage rather than assuming every city is available.

Common uses

  • Expanding to a new city

  • Regional sales teams

  • Testing a market before committing

  • Franchise and branch networks

Used most in

E-commerceReal EstateEducationHealthcare

Related features

Available Now vs Built On Request

Indian virtual numbers are self-serve today: complete a one-time KYC (reviewed in about 24 hours), then buy and route numbers yourself. Items in the second list are not self-serve; ask us and we will tell you what is possible for your account.

Available now

  • Indian mobile, 92-series, landline and toll-free numbers

    Mobile and 92-series Rs 499/month, landline Rs 449/month, toll-free Rs 999/month. Rs 0 setup. Prices exclude 18% GST.

  • AI voice agent on the number

    Route the number to an Edesy AI voice agent that answers calls.

  • IVR menus

    Press 1 for sales, 2 for support: build the flow in IVR Studio and connect the number.

  • Call forwarding

    Ring your mobile or your team, all at once or one by one, with sticky agent and fallback numbers.

  • Call recording

    Per-number recording toggle; recordings in encrypted cloud storage with signed links.

  • Developer routing

    Send calls to your webhook, SIP URI or trunk, browser softphones, a media stream or Conversation Relay.

  • WhatsApp Business on the number

    Register the virtual number on the WhatsApp Business Platform; Edesy captures the verification call.

Pricing

Landline Rs 449/month, mobile and 92-series Rs 499/month, toll-free Rs 999/month, Rs 0 setup; multi-month prepay on supported numbers, with auto-renew. Call minutes are billed from your prepaid wallet at the rate for the routing you choose (for example forwarding Rs 1.00/min, IVR Rs 1.50/min). Prices exclude 18% GST. KYC (PAN plus Aadhaar) is reviewed in about 24 hours.

Built on request

  • Numbers outside India

    Tell us the country and we will check availability.

  • Number porting

    Tell us your current number and provider and we will check eligibility.

  • Bulk numbers

    Many numbers for teams, branches or campaigns.

Need something from the on-request list?

Tick what you need. We prioritise what customers ask for and reply with a timeline and price.

Capabilities you need

Multi-City Numbers FAQs

What is Multi-City Numbers on a virtual phone number?

You can hold numbers for multiple cities under a single account and route them independently. Many callers are more comfortable dialling a local area code than an unfamiliar one, so a city number can help a regional business look established where it sells.

How does Multi-City Numbers work?

1. Search availability for the city you want. 2. Purchase the number on your existing verified account. 3. Route it to the right person or team. 4. Compare its statistics against your other city numbers.

What does Multi-City Numbers not do?

Availability varies by city; search shows what exists now. A local number signals local presence. It does not create local delivery, staffing or service coverage. Confirm current city coverage rather than assuming every city is available.

Which industries use Multi-City Numbers most?

E-commerce, Real Estate, Education, Healthcare. Typical uses are expanding to a new city, regional sales teams, testing a market before committing, franchise and branch networks.

Can you buy a phone number online?

Yes. The whole process is online: sign up, upload your KYC documents (PAN and Aadhaar for individuals, or business documents for companies), pick a mobile, landline or toll-free number and pay from your prepaid wallet. KYC review usually takes about 24 hours. There is no SIM, hardware or office visit involved. Need a number outside India? Ask us and we check availability.

Are DID numbers cheap?

A DID (direct inward dialing) number is simply a phone number that rings your system directly, and on Edesy every virtual number works that way. Indian DIDs start at Rs 449/month for a landline number with no setup fee, and calls are billed per minute. Very cheap DID offers often leave out KYC compliance, call quality or support, which matters if the number is customer-facing.

Set up Multi-City Numbers on your number

Self-serve platform from Rs 449/month per number. Complete KYC once, then activate.