MyOperator's published pricing, as of September 2026, has two main IVR plans: Sedan at Rs 5,000 per month and SUV at Rs 15,000 per month, each for 10 users, plus a Business AI Operator plan that adds AI voice and chat agents at custom pricing. IVR and call recording are included from Sedan upward. Plans are billed on annual contracts, GST is extra, and MyOperator offers a 30-day full refund (MyOperator pricing).
Below: what each plan includes, the add-ons that change the real bill, what a year actually costs, and when an AI voice agent is a better buy than an IVR.
MyOperator plans and IVR pricing
| Plan | Price | Users | Key inclusions |
|---|---|---|---|
| Sedan | Rs 5,000/month | 10 | Unlimited calling and WhatsApp, IVR system, call recording, WhatsApp chat, broadcasts, basic reports |
| SUV | Rs 15,000/month | 10 | Everything in Sedan, higher calling capacity, smart IVR routing, web calling, whisper and barge, CRM and 100+ integrations, webhooks, API access, real-time dashboards |
| Business AI Operator | Custom | 10 + AI agents | Everything in SUV, plus voice and chat AI agents, automated workflows, smart handover, a dedicated AI manager |
Prices are from MyOperator's official pricing page in September 2026. Older third-party listings mention other tiers and figures; always go by the current official page and your quote.
What does the IVR include on each plan?
- Sedan gives you a working IVR: a greeting, menu options and routing to your team, with call recording. It suits a business that wants a professional front door on its number.
- SUV is for teams that route more intelligently: smart IVR routing, supervisors who can whisper to or barge into calls, and CRM integrations plus API and webhooks so calls sync with your systems.
- Business AI Operator replaces or augments the menu with AI agents that understand natural speech, collect information and hand over to a person.
Try it yourself: Build this agent free on Edesy — self-serve, no demo needed.
MyOperator add-ons and extra costs
The plan price is the starting point. These add-ons are listed on the same pricing page:
| Add-on | Price |
|---|---|
| 1800 toll-free number | From Rs 500/month |
| Auto-dialer | Rs 700/user/month (SUV and AI Team plans) |
| Truecaller Business | From Rs 30,000/month |
| WhatsApp messages | Rs 0.95 marketing, Rs 0.13 authentication/utility, service messages free |
| Dedicated onboarding | Rs 20,000 one-time |
| Account manager | Rs 15,000/month |
| Managed services | Rs 50,000/month |
What does MyOperator actually cost per year?
Because plans run on annual contracts, budget the year, not the month. Assuming 18 percent GST and no add-ons:
| Plan | Annual base | With 18% GST |
|---|---|---|
| Sedan | Rs 60,000 | About Rs 70,800 |
| SUV | Rs 1,80,000 | About Rs 2,12,400 |
Add-ons stack on top. For example, SUV plus an auto-dialer for 5 users (Rs 700 x 5 x 12 = Rs 42,000) and a toll-free number (from Rs 6,000 a year) takes the base to about Rs 2,28,000 before GST.
Questions to ask before you sign
- What does "unlimited calling" mean in practice? Ask about fair-usage limits and whether any call types are billed separately.
- What does an 11th user cost? Both main plans are priced for 10 users.
- Are number rentals included, and what do extra numbers cost?
- What is the Business AI Operator price for your expected AI call volume, and how are AI minutes billed?
- How does the annual contract end? Check renewal terms, and note the 30-day refund window.
IVR or an AI voice agent: which do you need?
An IVR and an AI voice agent solve different problems:
| Need | IVR | AI voice agent |
|---|---|---|
| Route callers to the right team | Yes, with menus | Yes, by understanding what they say |
| Answer questions without a person | Limited to recorded messages | Yes, from your knowledge base |
| Collect details (order ID, address, preferred slot) | Keypresses only | Yes, in natural speech |
| Make outbound calls (reminders, confirmations, surveys) | Recorded broadcasts | Two-way conversations with outcomes |
| Hindi, Hinglish and regional languages | Recorded prompts per language | Understands and replies in the caller's language |
If your team takes most calls and you mainly need routing, recording and a shared phone system, MyOperator's IVR plans are a reasonable fit. If what you really want is for calls to be handled without a person, such as order status, appointment booking, EMI reminders or lead qualification, you are buying AI, and the pricing model matters. Our comparison of AI voice bots vs traditional IVR goes deeper, and if you decide to move off a menu IVR entirely, see how to replace a legacy IVR with a conversational voice bot.
MyOperator vs an AI voice agent platform on cost
The two are priced on different logic. MyOperator is a seat-based phone system: a fixed annual fee for your team, with AI agents on a custom plan. A usage-based AI voice agent platform charges per minute of AI conversation, with no fixed seat fee.
On Edesy, for example, there is no monthly fee on pay-as-you-go, plans run at Rs 4-6 per minute, and if you bring your own speech and LLM keys you pay only a Rs 1.5 per minute platform fee. Telephony comes from a provider you choose, such as Exotel, Plivo, Vobiz, Twilio or your own SIP trunk. For low and medium AI call volumes, usage pricing usually costs less than an annual seat contract; at very high volumes, compare quotes.
Many teams do both: they keep a phone system for their human team and run AI agents for specific jobs, such as after-hours calls or outbound reminder campaigns. Our AI outbound calling guide shows how those campaigns work and what they cost per call, and our Exotel AI calling guide covers connecting Indian numbers.
For a direct comparison, see Edesy vs MyOperator, the MyOperator alternative overview and our IVR system and IVR pricing pages.
FAQ
How much does MyOperator cost per month?
As of September 2026, MyOperator's published plans are Sedan at Rs 5,000 per month and SUV at Rs 15,000 per month, each for 10 users, plus a Business AI Operator plan with AI voice and chat agents at custom pricing. Plans are billed on annual contracts and GST is extra.
Is IVR included in every MyOperator plan?
Yes, IVR is included from the Sedan plan upward. The SUV plan adds smart IVR routing, web calling, whisper and barge for supervisors, CRM integrations, webhooks and API access.
Is MyOperator billed monthly or annually?
MyOperator's pricing page lists monthly figures but says plans are on annual contracts, with GST applicable and a 30-day full refund policy. On the Sedan plan that is Rs 60,000 a year, or about Rs 70,800 with 18 percent GST.
Does MyOperator have an AI voicebot?
Yes. MyOperator offers an AI voicebot for calls through its Business AI Operator plan, which adds voice and chat AI agents, automated workflows and handover to humans. That plan is custom-priced rather than published.
What is a cheaper alternative to MyOperator for AI calling?
If your main need is AI calls rather than a team phone system, a usage-based AI voice agent platform is often cheaper at low and medium volumes. Edesy has no monthly fee on pay-as-you-go, plans at Rs 4-6 per minute, and a Rs 1.5 per minute platform fee if you bring your own AI keys.
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