Solution — for businesses that can't afford 24/7 staffing

24/7 Customer Service Without Hiring More Agents

Your customers expect answers at 11pm. Your team isn't there. AI voice + WhatsApp picks up every call, answers FAQs, books appointments, captures leads — and escalates to your team only when needed. ₹50,000 setup + ₹5,000/month for typical SMB.

₹50,000

Setup (one-time)

₹5,000/mo

Ongoing retainer

7 days

Setup to go-live

24/7

Coverage

The problem we solve

Why customer service after-hours is broken for most Indian SMBs.

Customers call after work hours

Most Indian B2C calls come in 7pm-11pm (after their workday). Your team isn't there. Calls go to voicemail or unanswered. Revenue lost.

24/7 human staffing is expensive

Hiring 3 shifts means 3x your current cost. ₹75K+/month for a basic 24/7 setup. Not viable for most SMBs.

Voicemail and 'we'll call back' kills conversion

Lead reaches you 24-48 hours later. By then they've moved on to a competitor who answered immediately.

How the solution works

AI voice + WhatsApp covers 80% of inbound; your team handles the 20% that needs humans.

AI picks up every call

Inbound calls answered in <2 rings. Friendly Hindi/English voice. Handles FAQs, appointment booking, lead capture without human.

WhatsApp confirmations

Bookings, payments, follow-ups sent via WhatsApp. India's preferred channel. 98% open rate.

Smart escalation to your team

Complex queries route to your phone during business hours. After-hours: AI takes detailed message + schedules callback.

Every call logged to CRM

HubSpot, Zoho, Salesforce, Pipedrive — every call recorded, transcribed, tagged with intent. No leads lost.

Calendar booking live

Customer asks to book → AI sees your calendar in real-time → books slot → sends WhatsApp confirmation.

Multi-language support

Hindi, English, Tamil, Bengali, Telugu, Marathi — no need to hire bilingual agents.

What this typically replaces

  • Hiring a 24/7 receptionist team (~₹75K-1.5L/mo)

  • Outsourcing to BPO call center (₹50-100 per call, quality varies)

  • Voicemail + callback queues (high lead leakage)

  • Inbox / DM management (slow, doesn't scale)

  • Manual after-hours phone handling by founder/team

Expected outcomes

  • 100% inbound call coverage (no missed calls)

  • 60-80% of calls handled without human intervention

  • 40-60% no-show reduction with reminder calls

  • Lead response time <60 seconds vs current 4-24 hours

  • Support cost reduction 50-70% vs human team

  • Revenue lift from captured after-hours calls

Which underlying service powers this

Solution depends on your scale + complexity.

FAQ

Underlying services that power this solution

Pick the implementation approach that fits your scale + needs.

Ready to never miss a customer call again?

Book a 20-min demo. We'll show the AI receptionist live + send a quote.