Voice + WhatsApp integration service

Voice Agent ↔ WhatsApp Integration, Built for Indian Businesses

Indian buyers expect WhatsApp follow-up after any call. We integrate your AI voice agent with WhatsApp Business API — payment links, brochures, location pins, booking confirmations sent during/after calls. Bidirectional flows available.

From ₹50,000

Flat one-time price

1–2 weeks

Standard delivery

India-first

WhatsApp dominant

98%

WhatsApp open rate

Fixed pricing. No surprises.

Two packages depending on how deeply WhatsApp and voice need to sync. 40% deposit, 60% on delivery.

Quick: Voice → WhatsApp
₹50,000one-time+ ₹3,000/month maintenance
Voice agent sends WhatsApp during/after calls
  • Voice agent sends WhatsApp message during call (payment link, brochure, location pin)
  • Post-call WhatsApp follow-up (booking confirmation, thank-you, summary)
  • WhatsApp Business API setup (existing WABA account)
  • Approved message template library (up to 10 templates)
  • Delivery + read receipt tracking
  • Integration with your CRM for WhatsApp event sync
  • 1 round of revisions
  • 14 days bug-fix warranty
  • Delivery: 1 week
Most Popular
Bidirectional: WhatsApp ↔ Voice
₹1,25,000one-time+ ₹6,000/month maintenance
Two-way sync — WhatsApp triggers calls, calls send WhatsApp
  • Everything in Quick, plus:
  • WhatsApp messages trigger voice agent campaigns (e.g., 'Yes, call me' → call placed)
  • Conversation continuity: voice transcripts + WhatsApp messages in unified thread
  • Smart channel selection: agent decides voice vs WhatsApp based on caller preference + time
  • WhatsApp media handling (audio replies, image documents)
  • Up to 25 approved message templates
  • Inbound WhatsApp → voice escalation flows
  • 2 rounds of revisions
  • 21 days bug-fix warranty
  • Delivery: 2 weeks

What we build

Common voice ↔ WhatsApp integration patterns. Customize per your use case.

Payment link during call

Agent says 'I'll send you the payment link on WhatsApp' — link appears on customer's WhatsApp within seconds while still on the call.

Location pin + directions

Site visits, clinic addresses, store locations — agent sends Google Maps pin via WhatsApp during the call.

Brochure / catalog send

Real estate brochures, product catalogs, course details — sent via WhatsApp at the moment of interest in the call.

Booking confirmation

Appointment, demo class, site visit — WhatsApp confirmation with date/time/location after the agent books.

Post-call follow-up

Thank-you message, call summary, next steps — sent 1–5 minutes after call ends.

WhatsApp → voice trigger

Customer replies 'Yes' or 'Call me' on WhatsApp → voice agent calls them within minutes. Bidirectional package only.

WhatsApp voice notes → voice agent

Customer sends voice note on WhatsApp → agent transcribes and continues conversation via call. Bidirectional package only.

Conversation continuity

Voice transcript + WhatsApp messages stitched into one customer thread in your CRM. Full context in one view.

Why voice + WhatsApp is the India play

  • 98% open rate on WhatsApp vs 20% on email vs 60% answer rate on calls

  • Indian buyers expect WhatsApp follow-up after any call — it's the default channel

  • Tier-2/Tier-3 buyers use WhatsApp more than email — younger customers more than older ones

  • Payment links via WhatsApp drive 3–5x higher conversion than email payment links

  • Document sharing (catalog, brochure, ID proof) is WhatsApp-native in India

  • Voice + WhatsApp together close the loop on intent → conversion in minutes

Technical requirements

  • WhatsApp Business API account (we help set up if needed, ₹10K extra)

  • Message templates approved by Meta (we draft + submit, included in scope)

  • Voice agent platform with webhook support (Vapi, Retell, Bolna, Bland, Synthflow, Voiceflow, Edesy)

  • CRM with WhatsApp event sync (most modern CRMs support this)

  • WABA provider (we work with Gupshup, AiSensy, Wati, Interakt, Twilio WhatsApp, etc.)

How we'll build the WhatsApp + voice integration

Predictable 5-step process from kickoff to deployment

1

Discovery call

30-min call to understand your WhatsApp Business API setup, voice agent platform, message template needs, and use cases.

2

Fixed-price quote + scope

1-page scope document with exact deliverables, message template count, integration depth, timeline, and price.

3

40% deposit, work begins

We start within 2 business days. Daily updates via Slack/email.

4

Build + template approval

WhatsApp templates drafted, submitted to Meta for approval, voice ↔ WhatsApp handoff wired, CRM event sync configured.

5

Test + deploy + handoff

End-to-end testing with real numbers. Production deploy. Final demo, documentation, 60% balance, maintenance retainer starts.

WhatsApp + Voice Integration FAQ

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Ready to connect voice and WhatsApp?

Book a 30-min scoping call. We'll send a fixed-price quote within one business day.