We listen to your calls, benchmark your voice/STT/TTS choices, measure latency, check compliance, and deliver a written report with 5 prioritized fixes. ₹15,000 flat. Fully credited if you commit to a build within 30 days.
₹15,000
Flat audit fee
5 days
Delivery time
15 pages
Written report
Credit-back
Toward a build
Six dimensions where most voice agents under-perform. We benchmark each against current best practices.
Is your system prompt structured for the LLM you're using? We check for ambiguity, instruction conflicts, missing guardrails, and prompt-length efficiency.
Is your provider mix the right one for your use case? We benchmark Deepgram vs AssemblyAI, ElevenLabs vs Cartesia, and check pricing vs quality trade-offs.
P50 and P95 round-trip latency measured against 500ms target. We identify which component (STT, LLM, TTS, network, telephony) is your bottleneck.
Carrier choice, region routing, codec selection, SIP signaling. Drop-call rates, MOS scores, India-specific routing issues.
TCPA (US), TRAI (India), GDPR (EU), HIPAA (healthcare), PCI (payments) — whichever applies. We flag missing consent flows, DND handling, recording disclosures.
Where call data ends up. Are dispositions accurate? Recordings accessible? Transcripts searchable? CRM fields populated correctly?
Single tier. Full payment upfront. Credit-back if you proceed with a build.
5 working days from kickoff to delivery
Day 1 — Discovery call
60-min recorded call. We understand your use case, current platform, volumes, and pain points. We collect access to call recordings, prompt, and telephony settings.
Days 2–3 — Deep analysis
We listen to 10–20 recent calls, review prompt + configuration, run latency measurements, and benchmark voice/STT/TTS quality against alternatives.
Day 4 — Audit document
10–15 page written audit covering findings across 6 dimensions: prompt quality, voice tech stack, latency, telephony, compliance, and CRM integration.
Day 5 — Recommendations
5 prioritized improvements with effort estimates (small / medium / large) and expected impact (latency reduction, conversion lift, cost reduction, compliance fix).
Walkthrough call
30-min call to walk through findings, answer questions, and discuss next steps. If you commit to a build/optimization within 30 days, the ₹15K audit fee is fully credited.
Patterns we see repeatedly across voice agents we've audited.
The most common finding. Long prompts increase first-token latency by 100–300ms per call. We rewrite for clarity and conciseness.
Hindi/regional callers transcribed with English-tuned Deepgram. Switching to AI4Bharat or Sarvam can lift accuracy by 20–40%.
Generic American-male voice for an Indian financial services brand. Customers find it inauthentic and conversion drops. Voice cloning or India-tuned TTS fixes this.
Agent waits too long after caller finishes speaking → conversation feels robotic. Turn-detection settings off-the-shelf are rarely tuned.
Call recording disclosed in English when caller is Hindi-speaking, no opt-out mechanism, DND lists not respected. TRAI compliance gaps are very common in India.
Webhook retries not configured, deals not advancing on outcomes, recordings not attached. We've seen 30–60% of CRM events drop silently in unaudited setups.
Most audit customers proceed with one of these services. ₹15K audit fee credited toward any of them.
Production-grade build on Vapi, Retell, Bolna, Bland, Synthflow, Voiceflow, or Edesy.
Connect calls to HubSpot, Salesforce, Zoho, GoHighLevel, Pipedrive — done for you.
We run the agent monthly. You get qualified leads. Monthly retainer model.
Production-grade retrieval setup for FAQ-style agents.
Voice → WhatsApp handoff for booking, payments, follow-up.
Our own platform — try free.
₹15,000 flat fee. Fully credited if you commit to a build/optimization within 30 days. Delivery in 5 working days.