Will the calls feel pushy / salesy?

We tune AI tone to be helpful, not pushy. 'Hi, noticed you didn't complete your order — anything I can help with?' Soft tone, easy exit if customer says no. Conversion stays high without burning the brand.

Which platforms does it work with?

Shopify, WooCommerce, Magento, BigCommerce, custom commerce stacks. Webhook on cart-abandon → our system triggers recovery flow.

Can it offer different discounts to different customers?

Yes — segment by AOV, customer history, source channel. New customers may get 10% off; repeat customers may get free shipping; high-AOV cart may not need discount.

What about TRAI compliance for outbound calls?

DND scrubbing built in. Calls limited to 8am-9pm. Opt-out flow in every conversation. Audit logs maintained.

How quickly can this go live?

Standard setup with Shopify/WooCommerce: 1 week. Custom commerce stack: 2 weeks.

Will it work for Hindi-speaking customers?

Yes. AI detects language preference (from phone area code + previous interactions) and adjusts. Tier-2/Tier-3 customers convert better when called in regional language.

Solution — for D2C + e-commerce

Recover 10-15% of Abandoned Carts

Within 2 hours of cart abandonment, our AI voice agent calls the shopper. Soft tone, no pressure, payment link via WhatsApp during the call. Recovers 10-15% of lost carts — vs 2-3% for typical email reminders. ₹50,000 setup + ₹5,000/month.

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See ROI math

10-15%

Cart recovery rate

₹50,000

Setup

<2 hrs

Time to recovery call

Hindi+

Multi-language

Why email cart recovery fails for Indian D2C

Indians don't open marketing emails

Email open rates ~15% in India; WhatsApp open rates 98%. Email-only cart recovery leaves 80%+ of revenue on the table.

Recovery emails arrive too late

Most platforms send recovery email 4-24 hours later. By then customer has moved on. Speed matters.

Voice + WhatsApp converts 5x better

Personal touch + payment link in WhatsApp = 5-10x conversion vs email-only flow.

How the recovery flow works

T+30 min: WhatsApp reminder

Gentle reminder: 'You left ₹2,500 worth of items in your cart. Need help?' with payment link.

T+2 hrs: AI voice call

If no response, AI calls. Soft tone, asks if any issue. Offers help (size, payment method, delivery).

Payment link via WhatsApp during call

Customer says 'I want to buy' → Razorpay/UPI link sent in WhatsApp instantly. Conversion in <1 minute.

Optional: discount offer

If customer hesitates, AI offers small discount (configurable). Recovers price-sensitive segment.

T+24 hrs: final WhatsApp

Last reminder, often with expiring discount. After 24 hrs, customer dropped from active recovery.

Synced to your store + CRM

Every interaction logged in Shopify/WooCommerce + your CRM. No leakage.

ROI math

D2C with 5,000 cart abandons/month, AOV ₹1,500
Current email-only recovery: 3% = 150 carts = ₹2.25L recovered
With voice + WhatsApp: 12% = 600 carts = ₹9L recovered
Additional revenue: ₹6.75L/month
Solution cost: ₹50K setup + ₹5K/mo retainer
Payback: <1 month
Annual additional revenue: ₹80L+

What you'll need to provide

Webhook from your store (Shopify/WooCommerce/Magento) when cart abandons
Customer phone number (WhatsApp + voice channel)
WhatsApp Business API (we can set up if needed: ₹15K)
Logo + brand voice guidelines for AI personality
Discount policy (optional, for price-sensitive recovery)
Confirmation that you accept the recovered orders (no double-confirm)

Underlying services that power this solution

Pick the implementation approach that fits your scale + needs.

AI Receptionist

Productized 24/7 phone receptionist for SMB.

Voice Agent Development

Custom build on Vapi, Retell, Bolna, Edesy, or others.

Campaign Management

Monthly retainer to run your voice campaigns end-to-end.

CRM Integration

Connect voice agent to HubSpot, Zoho, Salesforce, GoHighLevel.

WhatsApp + Voice Integration

Voice ↔ WhatsApp handoff for India-first audiences.

AI Strategy Consultation

Not sure which approach? Paid 1-hour consulting (₹10K credit-back).

Recover the carts you're losing right now.

Book a demo. Quote + ROI estimate within one business day.

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