30-50% of insurance policies lapse from forgotten renewals. AI voice agent calls policyholders 30/15/7 days before renewal, sends payment link via WhatsApp, handles plan upgrade options. Reduces lapse by 30-50%. From ₹75,000 + ₹5,000/month.
30-50%
Lapse reduction
From ₹75,000
Build price
Hindi+
Multi-language
T-30/15/7
Reminder cadence
First nudge a month out. 'Your motor insurance renews on [date] — review options?'
Personal call from AI. Confirms policyholder details. Sends Razorpay/UPI payment link via WhatsApp.
Stronger urgency. Mentions consequence of lapse (coverage gap, no-claim bonus loss).
During call, AI offers upgraded coverage, family add-ons, top-ups — when customer is paying attention.
Customer can't pay now? AI captures preferred date or installments. Schedules follow-up.
Customer has claims questions or wants to switch policies → warm transfer to human agent.
Insurance broker with 10,000 policies, ₹8K avg annual premium, 30% lapse rate
Current lost premium from lapse: 3,000 × ₹8,000 = ₹2.4 Cr/year
With 40% lapse reduction: saved 1,200 × ₹8K = ₹96L/year recovered premium
Solution cost: ₹75K setup + ₹5K/mo retainer = ₹1.35L/year
Payback period: <2 weeks
Plus upsell revenue from in-call cross-sell
Motor insurance (annual renewal, high lapse rate)
Health insurance (annual + lifetime continuity matters)
Life insurance (premium reminders, lapse prevention)
Term insurance (annual or monthly premiums)
Travel insurance (point-of-need renewals)
Two-wheeler insurance (high-volume, high-churn)
Property insurance (annual, often forgotten)
Pick the implementation approach that fits your scale + needs.
Productized 24/7 phone receptionist for SMB.
Custom build on Vapi, Retell, Bolna, Edesy, or others.
Monthly retainer to run your voice campaigns end-to-end.
Connect voice agent to HubSpot, Zoho, Salesforce, GoHighLevel.
Voice ↔ WhatsApp handoff for India-first audiences.
Not sure which approach? Paid 1-hour consulting (₹10K credit-back).
Book a discovery call. ROI estimate within one business day.