Voice agent calls logged as Pipedrive Activities. Deal stage updates from call outcome. Person/Lead auto-creation. Built by Edesy from ₹45,000 + ₹2,000/mo maintenance.
₹45,000
Flat one-time price
7 days
Standard delivery
₹2,000/mo
Maintenance retainer
14 days
Bug-fix warranty
Pipedrive's simple data model makes Quick Integration the right fit for most teams.
Each voice agent call becomes a Pipedrive Activity (type: Call) on the related Person, Deal, or Organization.
Inbound caller? Person and Lead created with phone, source, and Pipedrive label automatic.
Outcome maps to Deal Stage advancement in your Pipedrive pipeline.
Full transcript saved as Activity Notes. Recording URL saved as Activity custom field.
Outcome matches your rule? Fire Pipedrive Automation — send emails, assign owner, change pipeline.
Map any voice agent variable to any Pipedrive custom field. Need more? Upgrade to Bidirectional Sync.
Voice agent makes the call
Webhook fires on call end
Edesy connector matches Person by phone or creates new Person + Lead
Activity (type: Call) created and linked to Person/Deal
Deal stage updated based on call outcome rule
Pipedrive Automation triggers on Deal stage change
Webhook fires to Edesy
Voice agent campaign queued with Pipedrive context
Call result syncs back as Activity
Automation continues based on call result
Pipedrive Person Phone → voice agent recipient
Pipedrive Deal title/value → call variables
Voice agent duration → Activity duration
Voice agent transcript → Activity Notes
Voice agent recording URL → Activity custom field
Voice agent outcome → Deal stage / Pipedrive label
Pipedrive API: v1 / v2 REST
Auth: OAuth 2.0 or API token
Rate limit: 10 req/2s — handled by connector
Webhook delivery: Pipedrive webhooks with signature validation
Compatible: Essential, Advanced, Professional, Enterprise tiers
Predictable 5-step process from first call to deployed integration
Discovery call
20–30 min call to understand your CRM, voice agent use case, and field mapping needs. Free for standard CRMs.
Fixed-price quote
1-page scope document with exact deliverables, timeline, and price. No padding, no revisions to scope.
40% deposit, work begins
Build starts within 2 business days of deposit. Daily updates via Slack or email.
Build, test, deploy
Built against sandbox first, end-to-end test calls verified, then deployed to production.
Handoff + maintenance
Final demo, documentation handoff, 60% balance. Maintenance retainer starts the day after launch.
12-month total cost comparison for a typical voice agent CRM integration
| Feature | Dimension | Freelancer | In-house engineer | Edesy |
|---|---|---|---|---|
| Voice agent webhook expertise | ||||
| Scoping included (no in-house time) | ||||
| Fixed price upfront | ||||
| Bug-fix warranty post-launch | ||||
| Maintenance when CRM API changes | ||||
| Best-effort weekday support | ||||
| Delivery in 7 working days | ||||
| GST-compliant Indian invoicing |
Book a 20-minute scoping call. We'll send a fixed-price quote within one business day.