No-code AI chatbot for order tracking, product queries, and customer support via WhatsApp
Support Automation
RTO Reduction
Repeat Orders
Customer Rating
What your e-commerce & retail chatbot can do
Real-time order status and delivery tracking via WhatsApp
Browse products, check availability, and see prices in chat
Self-service return initiation and pickup scheduling
Interactive size recommendations based on measurements
Automate common e-commerce & retail support tasks
Order tracking queries
Return management
Product questions
COD verification
Peak season scaling
Customer retention
Why e-commerce & retail businesses choose us
Shopify integration
WooCommerce sync
Order tracking API
Product catalog
No coding required
Multi-language
Real results from e-commerce & retail businesses
"Built our e-commerce & retail chatbot in one day. It now handles 50% of our customer queries automatically."
50% Support Automation
Leading Brand
Operations
"Order Tracking via chatbot freed up our team for complex cases. Customer satisfaction improved significantly."
4.7/5 Customer Rating
Growing Company
Support Lead
"No coding needed - our marketing team built and launched the chatbot. Perfect for e-commerce & retail businesses."
Zero Code
SMB Client
Business Owner
Common questions about e-commerce & retail chatbots
Yes! Edesy Chatbot provides a visual drag-and-drop builder. Create powerful e-commerce & retail chatbots without any technical skills.
Handle order tracking, product catalog, return requests, and more. 24/7 automated support for your customers.
Yes, we offer integrations with popular e-commerce & retail software. Shopify integration is built-in for seamless automation.
Absolutely! Our AI chatbot supports Hindi, Tamil, Telugu, Bengali, and 20+ Indian languages. Perfect for diverse e-commerce & retail customer bases.
You can have your chatbot live within hours. Use our templates for e-commerce & retail or build custom flows with our visual builder.
We offer a free plan to get started. Paid plans with advanced features are affordable. WhatsApp API charges as per Meta India rates.
Edesy Chatbot for every industry
Create a WhatsApp chatbot for your e-commerce & retail business today