Use Case

AI NPS Survey Calls

Collect Net Promoter Scores via AI voice calls with 3-5x higher response rates than email surveys. Natural conversations that customers enjoy.

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

NPS Survey Features

Measure loyalty with AI

NPS Score Collection

Ask the NPS question naturally and collect 0-10 scores via voice response.

Follow-Up Why

AI asks why they gave that score and captures detailed verbal feedback.

Sentiment Analysis

Real-time sentiment analysis on verbal responses to understand customer emotion.

Score Trends

Track NPS trends over time with segment-level breakdowns.

Detractor Alerts

Instant alerts when detractors (0-6) are identified for immediate follow-up.

NPS Dashboard

Real-time NPS dashboard with promoter, passive, and detractor breakdowns.

How NPS Survey Calls Work

From call to insight

Upload Customer List
Import customers to survey with segmentation data.
AI Calls Customers
Bot asks the NPS question, collects score, and asks follow-up why.
Analyze Responses
Scores and verbal feedback are analyzed with sentiment detection.
Act on Insights
Detractor alerts trigger follow-up. Promoters get referral prompts.

NPS Results

"Voice NPS surveys get 42% response rates vs 12% for email. The verbal follow-up provides richer insights than any text-based survey."

Manish Arora

"Detractor alerts let us reach out within hours. We turned 30% of detractors into passives through immediate recovery actions."

Simran Kaur

NPS Survey FAQ

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Measure NPS with AI Calls

Get 3-5x higher NPS response rates with AI voice surveys.