Utility Collections

AI Voice Agent for Utility Bill Collection

Automate electricity, water, gas, and broadband bill recovery at scale. Deliver disconnection warnings, accept partial payments, share subsidy information, and handle meter disputes through intelligent AI voice calls.

30%

Higher Recovery

<500ms

Response Time

₹4

Per Minute

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
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Tamil
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Assamese
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Hindi
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Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

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Telugu
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Utility Bill Collection Capabilities

Purpose-built for utility payment recovery automation

Disconnection Warnings

Graduated disconnection warnings with clear timelines, giving customers every opportunity to pay before service interruption

Partial Payment Acceptance

Accept and process partial payments for customers unable to clear full outstanding amounts, with remaining balance tracking

Subsidy Information

Inform eligible customers about government subsidies, discounts, and assistance programs for electricity, water, and gas bills

Meter Dispute Handling

Address meter reading disputes, explain consumption calculations, and schedule meter inspection visits when needed

Multi-Utility Support

Handle collections for electricity, water, gas, broadband, and municipal services with utility-specific scripts and workflows

Collection Analytics

Track recovery rates by utility type, area, outstanding range, and aging bucket with seasonal trend analysis

48%

Call Containment

30%

Cost Reduction

84%

Satisfaction Score

<400ms

Avg Response Time

Get Started in 3 Simple Steps

From setup to live utility bill collection calls

  1. Step 1 of 3: Configure

    Set up your utility collection voice agent with disconnection workflows, partial payment rules, and subsidy information

  2. Step 2 of 3: Test

    Test with sample scenarios including overdue bills, meter disputes, and disconnection warning escalations

  3. Step 3 of 3: Go Live

    Connect your billing system and start handling utility bill collection calls across all service areas

What Our Customers Say

Real results from utility companies

"The AI handles thousands of overdue electricity bill calls daily across our service area. Disconnection rates dropped because customers receive timely warnings and payment assistance."

30% Fewer Disconnections

Electricity Distribution Company

Revenue

"Meter dispute calls used to take 15+ minutes with human agents. The AI resolves most disputes in under 5 minutes by explaining consumption patterns clearly."

70% Faster Dispute Resolution

Water Utility

Customer Service

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. Bring your own AI keys for a platform fee from ₹1/min. New accounts get ₹50 free credit. Prices exclude 18% GST.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available
Bring Your Own Keys
₹1/ minute + your AI & telephonyplatform fee, all your own keys
Use your own STT, LLM & TTS keys
  • ₹1/min with all your own keys, ₹1.20 with some
  • Bring your own OpenAI, Gemini, Deepgram, ElevenLabs, Sarvam or Cartesia keys
  • Pay AI providers directly at your own rates
  • Up to 10 Google AI Studio keys in a pool
  • Best for high volume
See BYOK Pricing

Frequently Asked Questions

Explore More

Discover related debt collection solutions

Ready to automate utility bill collection?

Start with a free trial -- no credit card required. Get your utility collection voice agent live in under 10 minutes.

Hear AI Voice Assistant in Action

Real demo calls showcasing low latency and natural conversations in multiple Indian languages

Hindi + English
Lead Qualification

B2B Lead Qualification - Flipkart Gift

AI voice agent qualifying B2B leads for corporate gifting. Ultra-low latency with 1-2 second response time. Bilingual conversation in Hindi and English.

1-2 second response latencyBilingual Hindi + English

Audio player powered by Google Drive

Open in Drive
Malayalam
Education

Institute Admission - Malayalam

AI voice agent handling admission inquiries and appointment booking for educational institutes in Malayalam language.

Malayalam language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Tamil
Education

Institute Admission - Tamil

AI voice agent handling admission inquiries and appointment booking for educational institutes in Tamil language.

Tamil language supportEducation sector use case

Audio player powered by Google Drive

Open in Drive
Assamese
Lead Qualification

Solar Company Lead Qualification - Assamese

AI voice agent qualifying leads for solar installation company in Assamese language. Natural conversation flow with product inquiry handling.

Assamese language supportSolar/renewable energy sector

Audio player powered by Google Drive

Open in Drive
Bengali
Appointment Booking

Hospital Appointment Booking - Bengali

AI voice bot helping patients book hospital appointments in Bengali. Natural conversation with availability checking and confirmation.

Bengali language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Hindi
Appointment Booking

Hospital Appointment Booking - Hindi

AI voice bot helping patients book hospital appointments in Hindi. Handles doctor selection, time slot booking, and confirmation.

Hindi language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive
Telugu
Appointment Booking

Hospital Appointment Booking - Telugu

AI voice bot helping patients book hospital appointments in Telugu. Natural conversation flow for healthcare scheduling.

Telugu language supportHospital appointment booking

Audio player powered by Google Drive

Open in Drive

Simple, Transparent Pricing

From ₹4/min on plans and credit packs, ₹6/min pay as you go. ₹50 free credit on sign-up.

Pay As You Go
₹6/ minute + telephony
Start immediately, pay per minute
  • No monthly commitment
  • Standard AI providers included
  • Twilio, Exotel, Plivo, Vobiz or SIP trunk
  • Call analytics dashboard
  • 75+ languages, 14 Indian
  • ₹50 free credit on sign-up
Get Started
Most Popular
Pro
₹1,499/ month
For growing businesses
  • ₹5/min platform rate
  • 300 minutes included
  • Unlimited agents
  • API access
  • Webhook integrations
  • Up to 5 phone numbers
Get Started
Max
₹4,999/ month
For high-volume operations
  • ₹4.50/min platform rate
  • 1,100 minutes included
  • Everything in Pro
  • 20% off premium add-ons
  • Up to 15 phone numbers
Ultra
₹14,999/ month
Maximum value for enterprises
  • ₹4/min platform rate, the lowest
  • 3,500 minutes included
  • Everything in Max
  • 30% off premium add-ons
  • Up to 50 phone numbers
  • SLA available