IVR Studio costs Rs 1.50 per minute, billed per started minute from a prepaid INR wallet. Calls with zero duration, such as unanswered or rejected calls, are not charged. New accounts get Rs 20 of free credit on sign-up with no card needed. Number rental is separate. All prices exclude 18% GST.
Rates#
| Item | Price |
|---|---|
| IVR call minutes (inbound, outbound API, test calls) | Rs 1.50 per minute, per started minute |
| Calls with zero duration (no answer, busy, rejected) | Free |
| Free credit on sign-up | Rs 20, no card needed |
| Mobile or 92-series number | Rs 499 per month |
| Landline number | Rs 449 per month |
| Toll-free number | Rs 999 per month |
| Number setup | Rs 0 |
All prices exclude 18% GST.
IVR + forwarding package#
For a business that wants a ready number, IVR and forwarding on one bill, sales can quote a package: Rs 2,500 setup plus Rs 1,299 per month, including 1 number, the IVR, sequential forwarding to 4 numbers and 500 minutes, then Rs 1.50 per minute. Talk to us.
Wallet and invoices#
- Prepaid INR wallet, topped up with Razorpay. Usage is deducted in real time.
- GST invoices as PDF and by email. Add your GSTIN to claim Input Tax Credit.
- Each call's price appears in Call Logs and in the API status callback (
price,currency). - If the balance is too low, new calls and test calls fail with
402 insufficient_balance.
FAQ#
How is a call billed?#
Per started minute at Rs 1.50. A 61-second call is billed as 2 minutes.
Are unanswered calls charged?#
No. Calls with zero duration are free.
What does the Rs 20 free credit cover?#
About 13 minutes of IVR calls at Rs 1.50 per minute. No card is needed to get it.
Is there a monthly platform fee?#
No. You pay for minutes and for any numbers you rent.
Do prices include GST?#
No. All prices exclude 18% GST, which is added on the invoice.
Can I get volume pricing?#
For large volumes, contact sales.
See also the IVR pricing page.