General
The general settings represent the general behaviors of your zapbot.
- Prefill input: If enabled, the inputs will be automatically pre-filled whenever their associated variable has a value.
- Hide query params on bot start: If enabled, the query params will be hidden when the bot starts.
- Remember user
- System messages: You can overwrite any system message of your bot, it includes the default invalid message bot response, the network error message, the bot is closed, etc.
Typing emulation
By default, your zapbot will emulate a certain typing speed. It is considered a good default as slow as a human typing speed and it's not too fast so that multiple bubbles can be read sequentially.
You can customize this typing speed in the settings:
The goal of a zapbot is not to pretend that the bot is a real human. So we suggest not setting the typing speed too low.
The Disable on first message allows you to disable the typing emulation on the first message. This is useful if you want to lower the first message display time since the site can take some time to load first.
The Delay between messages by default is 0 and you can increase it up to 5 seconds if you want to add a delay between every messages sent by the zapbot. If you ever want to pause the bot just once. You can insert a Wait block between both messages.
Security
By default, your zapbot can be executed from any origin but you can restrict the execution of your zapbot to specific origins. This is useful if you want to embed your zapbot in your website and prevent it from being executed on other websites by malicious actors.
For example, if you want to allow your zapbot to be executed only on https://my-company.com, you can add https://my-company.com to the list of allowed origins.
Warning: If you add a URL to the list but omit https://app.edesy.in/zapbot, then your zapbot shareable URL will not work anymore.
Metadata
In the Metadata section, you can customize how the preview card will look if you share your bot URL on social media for example.
You can also add some custom head code to add third-party scripts.
Google Tag Manager
Allows you to easily add a GTM container to your bot. To find your GTM container ID, go to your GTM dashboard and click on the container you want to use. The ID is displayed in the top right corner.
Note that you should not include it if you are embedding your zapbot in an existing website. GTM should be installed in the parent website instead.