Automate the calls your Shopify store needs. Trigger AI voice calls when an order is placed, a COD order needs verifying or a checkout is abandoned, and write the call outcome back to the order so your team knows what to ship.
Integrates with the tools you already use
Store events in, call outcomes back
Use Shopify order webhooks to start a call when a new order is created, so confirmation happens before fulfilment.
Call cash-on-delivery buyers to confirm intent and address before you pay for shipping.
Reach shoppers who left at checkout, answer their questions and resend the checkout link by SMS or WhatsApp.
Write outcomes such as confirmed, cancelled or address-updated back to the order as tags or notes via the Shopify API.
Capture corrected addresses and landmarks from the call and pass them to your team or order record.
Call buyers in Hindi, English and other Indian languages based on their region or preference.
Webhook and API based setup
An illustrative example of how the call can flow. Your script, tone and rules are configured by you.
New COD order (example)
Illustrative call triggered by a new cash-on-delivery order.
Hello, I am calling to confirm your cash-on-delivery order of a cotton kurta set for 1,299 rupees. Do you still want this delivered?
Yes, I want it.
Great. Please keep 1,299 rupees ready at delivery. Is the pincode 560034 correct?
Pincode check
Yes.
Thank you. Your order is confirmed and will be shipped soon.
Order tagged 'cod-confirmed' in Shopify
Confirm orders, verify COD and recover checkouts with calls triggered from your store.