What format should my FAQ content be in?

Use Q: to start each question and A: to start each answer. Separate each Q&A pair with a blank line. The tool will automatically parse and structure the content into individual entries.

How does the intent detection work?

The tool uses keyword matching to classify each FAQ entry into one of 10 predefined intents such as pricing_inquiry, return_refund, account_help, and contact_support. It analyzes both the question and answer text to find the best matching intent.

Can I edit the detected intents and keywords?

Yes. After conversion, every entry is fully editable. You can change the question, answer, and intent for each entry. Keywords are automatically recalculated when you update the question or answer text.

What export formats are available?

You can export in two formats. JSON produces a structured file with intents grouped together, ready for chatbot platforms. CSV produces a flat file with one row per FAQ entry, suitable for spreadsheets and bulk import tools.

FAQ to Chatbot Converter

Convert your FAQ content into a structured chatbot knowledge base. Auto-detect intents, extract keywords, and export as JSON or CSV -- ready for any chatbot platform.

FAQ to Chatbot Knowledge Base

Paste your FAQ content in Q: / A: format

Q: What is your return policy?
A: We offer a 30-day return policy for all unused items. Simply contact our support team with your order number and we will process a full refund or exchange within 5 business days.

Q: How do I reset my password?
A: To reset your password, click the "Forgot Password" link on the login page. Enter your registered email address and we will send you a password reset link. The link expires after 24 hours.

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, American Express), debit cards, UPI, net banking, and digital wallets like Google Pay and PayPal. All transactions are encrypted and secure.

Q: Do you offer a free trial?
A: Yes, we offer a 14-day free trial with full access to all features. No credit card is required to start your trial. You can upgrade to a paid plan at any time during or after the trial period.

Q: How can I contact customer support?
A: You can reach our support team through live chat on our website, by emailing support@example.com, or by calling our helpline at 1-800-555-0199. Our support hours are Monday to Friday, 9 AM to 6 PM.

Use Q: to start a question and A: to start an answer. Separate pairs with a blank line.

Features

Parse Q&A pairs from plain text FAQ content automatically
Auto-detect intents like pricing, returns, account help, and more
Extract top keywords with stop-word filtering
Edit questions, answers, and intents inline before exporting
Export as structured JSON ready for chatbot platforms
Download as CSV for spreadsheet workflows and bulk import

Who Is This For

Customer Support Teams

Convert existing FAQ pages into structured chatbot training data to automate common support queries.

Chatbot Developers

Generate intent-classified knowledge bases with keywords for NLU training on platforms like Dialogflow or Rasa.

E-commerce Businesses

Turn product FAQ into a chatbot that answers questions about returns, shipping, payments, and policies 24/7.

SaaS Companies

Build a self-service chatbot from your help center FAQ to reduce support ticket volume and improve response times.