Instantly determine if a call is answered by a live person or machine. Route live calls to agents and handle voicemails automatically for maximum efficiency.
Integrates with the tools you already use
Human or machine, instantly
Accurately identify when a real person answers the call within 1.5 seconds.
Distinguish between voicemail, IVR systems, fax machines, and other automated responses.
Route live person calls to available agents immediately with zero perceived delay.
Advanced audio analysis including speech patterns, cadence, and background noise classification.
Adjust detection sensitivity to balance between false positives and false negatives for your use case.
Track live person rates, detection accuracy, and false positive ratios across campaigns.
Real-time classification
"Live person detection eliminated 90% of wasted agent time on voicemails. Our agents now spend almost all their time talking to real people."
Amit Sinha
"The 1.5-second detection is fast enough that live callers do not notice any delay. Seamless experience for both agents and customers."
Revathi Menon
Connect agents with live people only. Handle machines automatically.