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Voicemail Detection API
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Feature

Live Person Detection

Instantly determine if a call is answered by a live person or machine. Route live calls to agents and handle voicemails automatically for maximum efficiency.

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Explore Voicemail API

Trusted by businesses worldwide

ShopifyAmazonStripeSlackNotionVercel

Live Person Detection Features

Human or machine, instantly

Human Detection

Accurately identify when a real person answers the call within 1.5 seconds.

Machine Classification

Distinguish between voicemail, IVR systems, fax machines, and other automated responses.

Instant Routing

Route live person calls to available agents immediately with zero perceived delay.

Voice Analysis

Advanced audio analysis including speech patterns, cadence, and background noise classification.

Configurable Sensitivity

Adjust detection sensitivity to balance between false positives and false negatives for your use case.

Detection Metrics

Track live person rates, detection accuracy, and false positive ratios across campaigns.

How Live Person Detection Works

Real-time classification

Call Answered
When an outbound call is answered, audio analysis begins immediately.
Audio Classification
AI analyzes speech patterns, timing, and audio characteristics in real-time.
Person Detected
If a live person is detected, the call is routed to an agent instantly.
Machine Handling
If a machine is detected, the system drops a voicemail or disconnects per your settings.

Detection Results

"Live person detection eliminated 90% of wasted agent time on voicemails. Our agents now spend almost all their time talking to real people."

Amit Sinha

"The 1.5-second detection is fast enough that live callers do not notice any delay. Seamless experience for both agents and customers."

Revathi Menon

Live Person Detection FAQ

Explore More

Voicemail Detection API

All detection capabilities

AI Voice Agent

Core platform

AI Voice Assistant

Assistant solutions

AMD

Answering machine detection

Carrier Identification

Identify carrier networks

Maximize Live Connections

Connect agents with live people only. Handle machines automatically.

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Products

  • AI Voice Assistant
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  • Messaging Suite
  • Business Apps Suite
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products

Solutions

  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo

Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service
  • AI Voice Assistant
  • Voice AI Suite
  • Telephony Suite
  • Messaging Suite
  • Business Apps Suite
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products
  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases
  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services
  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo
  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

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