Keep customers informed with WhatsApp order updates. Confirmation, shipping, out-for-delivery, and delivered notifications reduce support queries and build trust.
Fewer WISMO Calls
Message Read Rate
Lower Failed Deliveries
Customer Satisfaction
Everything you need for order updates campaigns on WhatsApp
Instant WhatsApp confirmation with order details, payment status, and expected delivery date.
Notify when order ships with tracking number and carrier details. Customers know their order is on the way.
Same-day notification when order is out for delivery. Reduces failed delivery attempts.
Confirm delivery and request feedback. Close the loop on customer experience.
Proactively inform about delays before customers have to ask. Manage expectations.
Track message delivery, engagement, and correlation with support tickets.
Results that matter for marketers and customers
Reduced Support
60% fewer order queries
Auto-Triggered
Messages sent automatically
Better Deliveries
Customers are ready
Full Visibility
Track all notifications
Always Informed
Know order status anytime
No Checking Email
Updates on WhatsApp
Tracking Made Easy
One-tap tracking link
Proactive Alerts
Delays communicated early
Simple setup, powerful results
Order Placed
Confirmation sent instantly
Order Shipped
Tracking details shared
Out for Delivery
Same-day alert sent
Delivered
Confirmation and feedback request
Common questions answered
Integration with your e-commerce platform and shipping partners. Order status changes trigger WhatsApp messages automatically - no manual intervention needed.
Transactional templates (order confirmation, shipping updates) have higher approval rates. We help you create compliant templates that get approved quickly.
All major carriers: Delhivery, Blue Dart, DTDC, Ecom Express, Shadowfax, FedEx, DHL, and more. Custom carrier integration available.
Yes, replies are routed to your support inbox. Common questions like 'Where is my order?' can be auto-answered with live tracking data.
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