Keep customers informed with WhatsApp order updates. Order confirmations, shipping alerts, and delivery notifications with 95% read rates reduce support queries.
Fewer WISMO Calls
Read Rate
Fewer Failed Deliveries
Customer Satisfaction
Keep customers informed at every stage
Instant WhatsApp confirmation with order details, payment status, and expected delivery date.
Notify when order ships with tracking number and carrier details. Customers know their order is on the way.
Same-day notification when order is out for delivery. Reduces failed delivery attempts.
Confirm delivery and request feedback. Close the loop on customer experience.
Proactively inform about delays before customers have to ask. Manage expectations effectively.
Track message delivery, engagement, and correlation with support tickets.
Why use WhatsApp for order notifications
Reduced Support
60% fewer 'where is my order' queries
Auto-Triggered
Messages sent automatically
Better Deliveries
Customers are ready and available
Full Visibility
Track all notifications sent
Always Informed
Know order status anytime
No Checking Email
Updates on WhatsApp they use daily
Tracking Made Easy
One-tap tracking link
Proactive Alerts
Delays communicated early
From order to delivery
Order Placed
Confirmation sent instantly
Order Shipped
Tracking details shared
Out for Delivery
Same-day alert sent
Delivered
Confirmation and feedback request
Real results from e-commerce businesses
"WhatsApp order notifications reduced our WISMO calls by 60%. Support team can focus on real issues now."
60% Fewer Support Calls
Retail
Operations Head
"Failed deliveries dropped 35% because customers know when to expect their order."
35% Fewer Failed Deliveries
Fashion
Logistics Manager
"Customer satisfaction improved significantly. Everyone loves getting updates on WhatsApp."
4.8/5 CSAT Score
Electronics
CX Lead
Common questions about WhatsApp order updates
Explore more ways to use WhatsApp campaigns
Complete your e-commerce stack
Powerful WhatsApp marketing from Rs.2,999/month - No per-message fees
See how automated order updates can improve customer satisfaction