Edesy offers transparent pricing, independence from telecom ecosystems, and superior voice-first AI. No Jio lock-in required.
Transparent Pricing
Indian Languages
Independence
Latency
Feature-by-feature comparison
Feature | Edesy | Haptik |
|---|---|---|
Pricing Model Key | Transparent ₹6/min | Enterprise quotes only |
Ecosystem Lock-in Key | None - use any telephony | Jio ecosystem preferred |
Voice-First Design Key | Built for voice | Chat-first, voice added |
Indian Languages | 22 languages | Limited voice languages |
Self-Serve Option | Yes, start immediately | Enterprise sales only |
Response Latency | <500ms | Variable |
SMB Friendly | Yes, any size | Enterprise focus |
No credit card required. Results in your first week.
Key reasons to choose Edesy
Know exactly what you'll pay. ₹6/min with no enterprise-only quotes or hidden fees.
Use any telephony provider - Exotel, Twilio, or your own. Not locked to Jio.
Built specifically for voice from day one, not a chat platform with voice added.
Start small and scale. No minimum commitments or enterprise-only access.
Go live in hours, not months. Self-serve platform with no sales cycles.
Full regulatory compliance for Indian voice operations built-in.
Real experiences from Indian businesses
"We needed transparent pricing and flexibility to use our existing Exotel setup. Edesy delivered both without the enterprise sales process."
Self-Serve Setup
Bangalore
CTO
"The voice-first approach made a difference. Our customers prefer calling, and Edesy handles that better than chat-first platforms."
Voice-Native
Mumbai
CX Lead
Common questions about switching
See how Edesy compares to other platforms
AI-powered phone calls from ₹6/min - 60% cheaper than alternatives
Start your free trial or get help migrating from Haptik
Real demo calls showcasing low latency and natural conversations in multiple Indian languages
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Open in DriveStart from $0.04/min - 60% cheaper than alternatives