Automate order status inquiries with AI voice agents. Real-time tracking updates, shipping information, delivery ETA, and carrier details. Reduce WISMO (Where Is My Order) calls by up to 50%.
75%
Self-Service Rate
50%
WISMO Reduction
24/7
Availability
Integrates with the tools you already use
Everything you need for automated order status
Instant order status by order number, phone, or email lookup
Real-time shipping status from all major carriers
Estimated delivery dates and time windows
Direct tracking links sent via SMS after the call
Update delivery preferences and special instructions
Track call volumes, resolution rates, and customer satisfaction
Self-Service Rate
WISMO Reduction
Avg Resolution Time
Response Time
Seamless customer tracking experience
Customer calls to check their order status
AI identifies order by number, phone, or email
Real-time status fetched from your platform and carrier
Status shared verbally with tracking link sent via SMS
"WISMO calls were 40% of our support volume. Now the AI handles them automatically, freeing our team for complex issues."
50% WISMO Reduction
D2C Fashion Brand
Operations
"Customers get instant tracking info 24/7. Our CSAT scores improved because they don't have to wait for business hours."
24/7 Availability
Online Marketplace
Support
Start reducing WISMO calls today
Resources to help you evaluate and implement
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