Bhojpuri Customer Service Agent

A Bhojpuri customer service agent is an AI that handles customer support calls in Bhojpuri (भोजपुरी). It answers product queries, resolves complaints, processes returns, and handles common support requests for 50M+ Bhojpuri-speaking customers across Bihar, Eastern UP, Jharkhand, and the global diaspora - without human intervention.

Yes! Our Bhojpuri customer service agent is trained to handle frustrated customers with empathy and patience. It uses culturally appropriate responses familiar to Bhojpuri speakers, acknowledges concerns respectfully, and de-escalates situations professionally.

Absolutely! Our Bhojpuri customer service agent integrates with popular CRMs - Zoho, Freshdesk, Salesforce, LeadSquared, and more. It creates tickets, updates customer records, and logs all interactions automatically.

Yes! Our AI understands and responds to mixed Bhojpuri-Hindi naturally. Whether customers speak pure Bhojpuri, pure Hindi, or switch between both, the agent handles it seamlessly - just like locals communicate.

It handles: order status, product info, returns/refunds, billing queries, account issues, booking changes, remittance inquiries, microfinance queries, technical support, feedback collection, and FAQs. You can customize it for your specific support needs.

When the AI encounters complex issues it can't resolve, it seamlessly transfers to a human agent with full context. The customer doesn't repeat their issue, and your team gets complete conversation history in both Bhojpuri and translated form.