Edesy Blog

Page 2 of 44 - Practical guides, product updates, and deep-dives on building modern commerce experiences.

Voice AIAI Voice Agent
3 min read-Sep 26, 2026

AI Calls for Doctor-Booking Platforms

How doctor-booking apps and clinic networks use AI voice calls to confirm appointments, fill cancellations and remind patients across many clinics.

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Edesy Team

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Voice AIAI Voice Agent
5 min read-Sep 26, 2026

AI Calls for Voter Outreach in India

How campaign teams in India use AI voice calls for volunteer mobilisation, rally reminders and surveys, and the ECI rules on bulk voice messages.

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Edesy Team

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Voice AIAI Voice Agent
3 min read-Sep 26, 2026

AI Flow vs Prompt Agent: Which to Build

When to build an AI voice agent as a free-form prompt and when to use a node-based AI Flow, with order status, booking and qualification examples.

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Edesy Team

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Voice AIAI Voice Agent
4 min read-Sep 26, 2026

AI Night Receptionist for Hospitals

How hospitals use an AI voice agent to answer calls when the front desk is busy or closed: bookings, timings, directions and handoff for urgent calls.

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Edesy Team

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Voice AIAI Voice Agent
4 min read-Sep 26, 2026

AI Outbound Calling for Small Business Sales

A buyer's guide for Indian small businesses and startups choosing an AI voice calling platform for outbound sales: what to check, a 1-week pilot plan and costs.

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Edesy Team

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Voice AIAI Voice Agent
5 min read-Sep 26, 2026

AI Phone Surveys in Hindi & Regional Languages

Run phone surveys in Hindi, Odia, Telugu, Tamil and other Indian languages with an AI voice agent: question design, answer capture, sample size and cost.

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Edesy Team

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Voice AIAI Voice Agent
4 min read-Sep 26, 2026

AI Reminder Calls for Municipal Corporations

How municipal corporations in India use AI voice calls for property tax, water bill and scheme reminders in local languages, with payment links.

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Edesy Team

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Voice AIAI Voice Agent
3 min read-Sep 26, 2026

AI-to-Human Call Transfers: What Goes Wrong

Lessons from a deployment where AI-to-receptionist transfers silently failed on one phone route. How to test, log and recover call transfers.

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Edesy Team

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Voice AIAI Voice Agent
4 min read-Sep 26, 2026

Getting Caller Names Right on AI Calls

Why AI voice agents read placeholders aloud, keep only first names or skip names on Indian calls, and the prompt fix that captures full names reliably.

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Edesy Team

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