Edesy Blog

Page 3 of 23 - Practical guides, product updates, and deep-dives on building modern commerce experiences.

knowledge base vs fine-tuningrag vs fine-tuning voice ai
11 min read-Jul 12, 2026

Knowledge Base (RAG) vs Fine-Tuning for Voice AI: Which to Use

RAG vs fine-tuning for voice AI compared on cost, update speed, accuracy, and hallucination risk, with a clear decision framework for which method to use.

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Edesy Team

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sip trunk vs provider integrationbyoc vs twilio voice ai
11 min read-Jul 12, 2026

SIP Trunk vs Provider Integration for AI Voice Agents: Which to Choose

SIP trunk vs provider integration for AI voice agents. Compare BYOC vs a Twilio/Exotel/Plivo account on control, billing, numbers, and setup to pick the right one.

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Edesy Team

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voice ai hallucinationstop ai hallucinations
11 min read-Jul 12, 2026

How to Stop Voice AI Hallucinations With a Knowledge Base

Why voice AI hallucinates on calls and how a RAG knowledge base fixes it. Ground answers in your real docs, cite sources, and configure the agent to say I don't know.

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Edesy Team

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train voice agent on documentstrain ai voice agent
12 min read-Jul 12, 2026

How to Train a Voice Agent on Your Own Documents (2026)

Learn how to train an AI voice agent on your own documents. Upload product docs, FAQs, and policies so your voice bot answers callers accurately from real content.

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Edesy Team

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voice widget vs chat widgetvoice bot vs chatbot website
10 min read-Jul 12, 2026

Voice Widget vs Chat Widget: Which Converts Better in 2026?

Voice widget vs chat widget for your website: which converts better in 2026? Compare speed, user effort, mobile, and accessibility, with a decision table.

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Edesy Team

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export call recordingscall recordings to google cloud
10 min read-Jun 29, 2026

How to Export AI Call Recordings to Google Cloud Storage & Amazon S3 (2026)

Export your AI call recordings to your own cloud. Download permanent recording links from Edesy as a CSV, then bulk-upload to Google Cloud Storage (GCS) or Amazon S3 with a copy-paste script.

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Suvojit Mondal

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AccentEnglish
3 min read-Jun 21, 2026

American vs British vs Indian English Accents: Differences + Free Test (2026)

How American, British and Indian English accents differ in pronunciation, vowels and rhythm - with a free accent test to hear how you actually sound.

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Suvojit Mondal

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Salary CertificateHR
5 min read-Jun 21, 2026

Salary Certificate Format India: Samples for Bank Loan, Visa & Rent (2026)

Standard salary certificate format for India with ready-to-copy samples for bank loans, visa and rental applications. Includes what to include and a free generator.

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Suvojit Mondal

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Voice AILegal
4 min read-Jun 13, 2026

AI Voice Agents for Law Firms: Client Intake, Scheduling & After-Hours Calls (2026)

How law firms use AI voice agents to answer every call, qualify and intake new clients 24/7, schedule consultations, and never miss a lead — with India pricing and a setup guide.

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Edesy Labs

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