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Compliance Recording

SEBI, RBI, IRDAI Compliant Call Recording

Secure call recording for regulated industries. 7-year retention, tamper-proof storage, audit trails, and quality monitoring. Pass your compliance audits with confidence.

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10Cr+

Calls Archived

99.99%

Storage Uptime

7+

Years Retention

100%

Compliance Score

SEBI Compliant

7-Year Retention

Tamper-Proof

Complete Compliance Recording Solution

Everything you need for regulatory compliance

SEBI/RBI/IRDAI Compliant

Built for Indian regulatory requirements. SEBI, RBI, IRDAI compliant recording and storage.

7-Year Retention

Long-term secure storage for regulatory compliance. Meet SEBI's 7-year retention requirements.

Tamper-Proof Storage

Encrypted, immutable storage with audit trails. Recordings cannot be altered or deleted.

Quality Monitoring

Score calls, track agent performance, and ensure service quality.

Consent Management

Automated consent recording and disclosure. Configurable consent workflows.

Search & Retrieval

Powerful search across millions of recordings. Find any call instantly.

Why Choose Edesy for Compliance Recording?

Built for Indian regulatory requirements

For Compliance

  • SEBI/RBI/IRDAI compliant

  • 7-year retention option

  • Tamper-proof storage

  • Audit-ready reports

For Operations

  • Quality monitoring

  • Agent scoring

  • Training library

  • Dispute resolution

How It Works

Simple setup, complete compliance

1

Setup

Connect your phone system. We support all major PBX and cloud platforms.

2

Configure

Set retention policies, consent workflows, and quality scoring rules.

3

Record

All calls are automatically recorded, encrypted, and stored securely.

4

Monitor & Audit

Search recordings, score quality, and generate compliance reports.

Use Cases

Compliance recording for every regulatory need

SEBI Compliance
Call recording for stock brokers, investment advisors, and financial intermediar...
RBI Compliance
Call recording for banks and NBFCs. Meet RBI guidelines for customer interaction...
IRDAI Compliance
Call recording for insurance companies. Meet IRDAI requirements for policy sales...
Quality Monitoring
Score calls, evaluate agent performance, and improve service quality. AI-powered...
Dispute Resolution
Use call recordings as evidence for customer disputes and legal proceedings. Tam...
Training & Coaching
Use real calls for agent training and coaching. Identify best practices and impr...

Industries We Serve

Tailored compliance for your industry

Stock Broking
Compliance recording for stock broking
Banking & NBFCs
Compliance recording for banking & nbfcs
Insurance
Compliance recording for insurance
Healthcare
Compliance recording for healthcare
BPO & Contact Centers
Compliance recording for bpo & contact centers
Financial Services
Compliance recording for financial services

Transparent Compliance Pricing

Plans designed for regulatory requirements

Standard
₹4,999/ month
For small teams
  • Up to 25 agents
  • Call recording
  • 1-year retention
  • Basic search
  • Email support
  • Basic reports
Most Popular
Compliance
₹9,999/ month
For regulated industries
  • Up to 100 agents
  • Everything in Standard
  • 7-year retention
  • Tamper-proof storage
  • Audit trails
  • QA scoring
  • Advanced search
  • Priority support
Enterprise
Custom/ month
For large organizations
  • Unlimited agents
  • Everything in Compliance
  • Custom retention
  • On-premise option
  • Dedicated support
  • Custom integrations
  • SLA guarantee
  • Compliance consulting

Trusted by Regulated Businesses

See what our customers say

"We passed our SEBI audit with flying colors. The 7-year retention and tamper-proof storage gave auditors complete confidence in our compliance."

CH

Compliance Head

"Customer disputes that used to take weeks to resolve now take hours. We can find any call instantly and the recordings are court-admissible."

OD

Operations Director

"The QA scoring feature transformed our quality management. We can now identify training needs and best practices systematically."

QM

Quality Manager

Looking for Alternatives?

See how Edesy compares to enterprise solutions

vs NICEvs Verintvs Calabriovs Genesys

Frequently Asked Questions

Ready for Compliance?

Start your free trial today. Get audit-ready in days.

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  • AI Voice Assistant
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  • Shopify Apps
  • View All Products

Solutions

  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases

Services

  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services

Resources

  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo

Company

  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service
  • AI Voice Assistant
  • WhatsApp Voice AI
  • WhatsApp Bot Builder
  • AI Website Chatbot
  • AI-SDR
  • Number Masking
  • Shopify Apps
  • View All Products
  • For E-commerce
  • For Healthcare
  • For Real Estate
  • For Restaurants
  • For Appointments
  • View All Use Cases
  • AI Chatbot Development
  • Voice AI Development
  • Shopify Development
  • SaaS Development
  • WhatsApp API Integration
  • View All Services
  • Documentation
  • Voice Agent Docs
  • API Reference
  • Number Masking API Docs
  • Blog
  • Changelog
  • Book a Demo
  • About Us
  • Contact
  • Careers
  • Privacy Policy
  • Terms of Service

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