Comparison

Edesy vs Retell AI

Complete comparison of Edesy and Retell AI for AI voice assistants. See why enterprises choose Edesy's self-hosted platform over Retell AI's SaaS model.

See All Features

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Edesy

Self-Hosted AI Voice

  • Self-hosted deployment
  • Source code access
  • One-time licensing
  • Unlimited calls (self-hosted)
  • Full data sovereignty
  • Custom LLM integration

Best for:

High-volume, enterprise, compliance-focused

Retell AI

SaaS Voice Platform

  • Quick SaaS setup
  • Pay-per-minute pricing
  • No self-hosted option
  • No source code access
  • Data on their servers
  • Vendor lock-in

Best for:

Low-volume, quick start, startups

70-80%

Cost Savings

At scale vs Retell AI

100%

Data Control

Self-hosted deployment

0

Per-Minute Fees

One-time license

Unlimited

Calls

On your infrastructure

Feature-by-Feature Comparison

Detailed breakdown of Edesy vs Retell AI capabilities

FeatureEdesyRetell AI
Deployment Options
Self-Hosted Deployment
Source Code Access
Cloud/SaaS Option
On-Premise (Air-Gapped)
Docker/Kubernetes Support
Pricing Model
One-Time License Option
No Per-Minute Fees
Unlimited Calls (Self-Hosted)
Pay-Per-Use Option
Free Tier
AI & Voice Features
GPT-4 Support
Claude Support
Custom LLM Integration
ElevenLabs Voices
Real-Time Conversations
Multi-Language (50+)
Inbound & Outbound Calls
Integrations
Twilio Integration
Exotel Integration
CRM Integration
Webhooks
REST API
Direct Database Access
Enterprise & Compliance
SOC 2 Compliant
HIPAA Ready
Data Sovereignty
White Label
Custom SLA
Dedicated Support

Pricing Comparison

See how costs compare as you scale

Retell AI (Per-Minute)

1,000 mins/mo$100-200/mo
5,000 mins/mo$500-1,000/mo
10,000 mins/mo$1,000-2,000/mo
50,000 mins/mo$5,000-10,000/mo

* Costs grow linearly with usage. Plus Twilio fees.

Edesy (Self-Hosted)

1,000 mins/moOne-time license
5,000 mins/moSame license
10,000 mins/moSame license
50,000 mins/moSame license + infra

* One-time license + your infrastructure costs. Unlimited calls.

At 10,000 minutes/month, save $12,000-24,000/year with Edesy

Why Switch from Retell AI to Edesy

Key advantages of the self-hosted approach

Self-Hosted Deployment

Deploy on AWS, GCP, Azure, or your own servers. Full control over infrastructure and scaling.

Source Code Access

Customize everything. Add features, integrate with internal systems, modify AI behavior.

Predictable Costs

One-time license means no surprise bills. Your costs don't grow with call volume.

Data Sovereignty

Your data stays on your servers. Critical for HIPAA, GDPR, and enterprise compliance.

No Vendor Lock-In

You own the code. Switch providers, modify integrations, or fork as needed.

Optimized Performance

Tune infrastructure for your region and use case. Potentially lower latency than SaaS.

Migrate from Retell AI to Edesy

Simple migration with zero downtime

1

Export

Export prompts and flows from Retell AI

2

Setup

Deploy Edesy on your infrastructure

3

Configure

Import your logic and connect Twilio

4

Test

Validate everything works correctly

5

Switch

Point phone numbers to Edesy

When to Choose Each Platform

Pick the right tool for your situation

Choose Edesy If You...

  • High Volume

    5,000+ calls per month

  • Need Control

    Self-hosted deployment required

  • Enterprise Requirements

    Compliance, data sovereignty

  • Want Customization

    Source code modifications

  • Long-term View

    Prefer one-time licensing

Choose Retell AI If You...

  • Low Volume

    Under 1,000 calls per month

  • Quick Start

    Need to launch immediately

  • No DevOps

    Don't want to manage infrastructure

  • Testing

    Prototyping or validating concept

  • Budget Flexibility

    OK with usage-based pricing

See It In Action

Book a personalized demo with our team. We'll show you exactly how it works for your business.

30 minVideo call

Edesy vs Retell AI - Frequently Asked Questions

More Comparisons

See how Edesy compares to other platforms

Ready to Own Your AI Voice Infrastructure?

Switch from Retell AI to Edesy. Self-hosted, source code access, no per-minute fees.

See Full Features