Uploading Documents

Guidelines for uploading documents to your knowledge base.

Supported Formats

File Size Limits

• Max file size: 50 MB per file
• Max files: 100 per knowledge base
• Total storage: Based on plan

Upload Process

1. Select files: Drag and drop or click to browse
2. Processing: Files are parsed and chunked
3. Embedding: Chunks are converted to vectors
4. Indexing: Vectors are stored for search

Processing time depends on file size:

• Small files (<1 MB): Seconds
• Medium files (1-10 MB): Minutes
• Large files (>10 MB): Several minutes

Document Preparation

PDF Best Practices

Do:

• Use text-based PDFs (not scanned images)
• Include clear headings
• Use standard fonts

Don't:

• Upload password-protected PDFs
• Include heavy graphics
• Use unusual encodings

Text Formatting

For best results:

# Product: Widget Pro

## Overview
The Widget Pro is our flagship product...

## Specifications
- Weight: 500g
- Dimensions: 10x10x5 cm
- Material: Aluminum

## FAQ

### How do I install Widget Pro?
Follow these steps...

### What is the warranty?
2 years limited warranty...

Bulk Upload

For many files:

1. Zip files together
2. Upload the ZIP
3. Files are automatically extracted

Updating Documents

To update a document:

1. Delete the old version
2. Upload the new version

Note: Document IDs change on re-upload