Serve customers across the Middle East and North Africa with an AI voice bot that speaks Arabic, handles right-to-left names and addresses in transcripts, and switches to English when a caller prefers it.
Integrates with the tools you already use
Built for MENA conversations
Arabic speech output with proper pronunciation of names, numbers, dates and currency amounts such as AED, SAR or QAR.
Configure the bot around Modern Standard Arabic for formal flows, or a more conversational tone for Gulf-facing service calls.
Many MENA callers mix Arabic and English. The bot follows the caller when they switch, without restarting the flow.
Every call is transcribed in Arabic script with an optional English summary so supervisors who do not read Arabic can review outcomes.
Greetings, honorifics and closing phrases are scripted to match the formality customers in the region expect from a business call.
Schedule outbound campaigns to respect local working days, weekends and prayer-time windows that you define per market.
From script to live calls
Example scenarios
Example: answer order, account and service questions in Arabic and hand complex cases to an Arabic-speaking agent.
Example: book, confirm and reschedule clinic or service-centre appointments, reading out dates in Arabic.
Example: remind customers of due amounts in local currency and capture a promise-to-pay date.
Example: confirm bookings and answer check-in questions for travellers who prefer Arabic.
Example: confirm cash-on-delivery orders and delivery slots before dispatch.
Example: Indian BPOs and exporters can run Arabic-language calls for Gulf customers without staffing every shift.
Arabic voice AI for customers across the Middle East and North Africa.