Indian callers rarely speak one language at a time. The voice bot understands Hinglish, Tanglish, Benglish and other mixes, follows callers who switch mid-sentence, and replies in the style they use.
Integrates with the tools you already use
How Indians actually talk
Understands sentences like "Mera order kab deliver hoga, tracking number bata do" without forcing the caller into one language.
Follows a caller who starts in Tamil and switches to English for numbers, product names or technical terms.
Choose whether the bot replies in pure language, the same mix as the caller, or English for technical terms.
Switching languages does not reset the conversation. Details already given stay captured.
Common English words used inside Indian languages, such as EMI, OTP or booking, are recognised as callers say them.
Mixed-language calls are transcribed as spoken, with an English summary for reporting.
No language menus, no restarts
Examples
Example: "Mujhe refund chahiye, payment UPI se kiya tha" is understood as a refund request for a UPI payment.
Example: a lead answers in Tamil but uses English for budget and model names; the bot captures both.
Example: "EMI date change karna hai" is handled as a request to change the EMI date.
Example: tracking, return and COD questions in Benglish or Hinglish.
Example: "Kal evening ka slot milega?" is understood as a request for an evening slot tomorrow.
Example: different family members on the same call speak different languages and the bot follows each one.
Let customers talk the way they actually speak.