Comparison

Edesy WhatsApp Shared Inbox vs WATI

See how Edesy WhatsApp Shared Inbox compares to WATI.Team collaboration inbox for WhatsApp with assignment and analytics

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Edesy WhatsApp Shared Inbox

Team collaboration inbox for WhatsApp with assignment and analytics

  • Unlimited team members
  • Smart conversation assignment
  • AI-powered suggestions
  • Performance analytics
  • Custom tags and labels
  • Multi-number support
Start Free Trial

WATI

WhatsApp team inbox solution

Pricing: $49-$299/month

Limitations:

  • Agent limits on plans
  • Per-agent pricing
  • Limited AI assistance
  • Basic assignment rules
  • No self-hosted
  • Limited customization
Visit WATI

Feature-by-Feature Comparison

See exactly how Edesy WhatsApp Shared Inbox stacks up against WATI

Team Inbox

Feature
Edesy WhatsApp Shared Inbox
WATI
Shared Inbox
Agent Assignment
Internal Notes
Quick Replies
Contact Info

Advanced

Feature
Edesy WhatsApp Shared Inbox
WATI
Unlimited Agents
Key
AI Suggestions
Key
Smart Routing
Basic
Performance Metrics
SLA Tracking
Limited

Enterprise

Feature
Edesy WhatsApp Shared Inbox
WATI
Self-Hosted
Key
White-Label
Multi-Number
Custom Roles
Limited
Audit Logs

Why Switch from WATI?

Where Edesy WhatsApp Shared Inbox differs

Unlimited team members

Smart conversation assignment

AI-powered suggestions

Performance analytics

Custom tags and labels

Multi-number support

Common Questions

About switching from WATI

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