Dialpad AI works best in English. Edesy delivers natural conversations in 24+ languages with specialized support for global and emerging markets. True multilingual AI voice agents.
Languages
Indian Languages
Cheaper
Latency
Feature-by-feature comparison
Feature | Edesy | Dialpad |
|---|---|---|
Languages Key | 24+ native | English-focused |
Indian Languages Key | 22 languages | Hindi only |
Pricing Key | $0.04/min | $25+/user/mo |
Voice Quality | HD multilingual | Standard |
AI Accuracy | GPT-4, Claude | Dialpad AI |
Accent Handling | Regional accents | Limited |
Asia-Pacific Support | Local presence | US-centric |
No credit card required. Results in your first week.
Key reasons to choose Edesy over Dialpad
Edesy supports 24+ languages natively, not just transcription. AI understands and responds naturally in each language.
22 Indian languages plus Mandarin, Japanese, Korean, Indonesian, and more. Built for Asia-Pacific markets.
Pay per minute instead of per user. No paying for seats you don't use or languages you don't need.
Handles Indian English, Singlish, and other regional accents that Dialpad often misunderstands.
Asia-Pacific support team available during your business hours, not just US time zones.
Sub-500ms latency for natural conversations. Optimized routing for Asia-Pacific regions.
Real experiences from companies that made the switch
"Dialpad AI kept misunderstanding our Indian customers. Edesy gets Hindi and regional languages right the first time."
Better Language Support
BPO
Head of CX
"We serve customers in 8 Asian countries. Dialpad struggled with anything outside English. Edesy handles all our languages."
8 Countries, 1 Platform
E-commerce
VP APAC
"Dialpad's per-seat pricing was too expensive for our Indian team. Edesy's per-minute model cut costs by 70%."
70% Cost Savings
Fintech
COO
Common questions about switching from Dialpad
See how Edesy compares to other platforms
AI-powered phone calls from ₹6/min - 60% cheaper than alternatives
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Get true multilingual AI voice agents with native support for 24+ languages.
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