Does it work with Azure Government and Azure China?

The integration supports Azure Commercial regions. Azure Government and Azure China (21Vianet) support is available on enterprise plans with custom configuration.

How does Microsoft Teams integration work?

Call summaries and escalation alerts can be posted to Teams channels. When human handoff is needed, calls can be transferred to Teams users with full conversation context.

Can it deploy within my Azure VNet?

Yes, enterprise plans support VNet integration with private endpoints, ensuring all data flows through your Azure virtual network.

Is Azure AD SSO supported?

Yes, the Edesy dashboard supports Azure AD single sign-on for enterprise authentication with conditional access policies and MFA.

Cloud

AI Voice Assistant + Microsoft Azure

Integrate AI Voice Assistant with Microsoft Azure for enterprise cloud deployment. Use Azure Functions for event-driven calling, Cosmos DB for global data distribution, and connect with Microsoft Teams for unified communications.

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View Pricing

60+

Azure Regions Available

99.99%

Enterprise SLA

SOC 2

Compliance Certified

Microsoft

Ecosystem Integration

Azure Integration Features

Azure Functions Triggers

Trigger AI voice calls from Azure Functions or use functions as event processors for call outcomes and custom logic.

Cosmos DB Global Sync

Store and replicate call data globally using Azure Cosmos DB with guaranteed low-latency access from any region.

Microsoft Teams Integration

Route AI-handled calls to Microsoft Teams users, share call summaries in Teams channels, and manage escalations.

Blob Storage for Recordings

Store call recordings and transcripts in Azure Blob Storage with lifecycle management and geo-redundancy.

Service Bus Events

Publish call events to Azure Service Bus topics for enterprise-grade message queuing and event-driven architectures.

Azure Active Directory

Enterprise authentication and authorization using Azure AD with SSO, conditional access, and managed identities.

How Azure Integration Works

Configure Azure AD App

Select Azure Services

Choose which Azure services to integrate: Functions, Cosmos DB, Blob Storage, Service Bus, or Teams.

Configure Data Flow

Set up data pipelines between AI voice calls and your Azure infrastructure using managed identities and secure connections.

Enterprise Deployment

Deploy within your Azure tenant with VNet integration, private endpoints, and full compliance audit trails.

Teams Using Azure + Voice AI

"As a Microsoft shop, the Azure integration was a natural fit. Call recordings go to Blob Storage, events flow through Service Bus, and escalations land in Microsoft Teams. Seamless."

Vinod Mehta

"Azure Cosmos DB integration lets us replicate call data globally. Our teams in India, US, and Europe all see sub-10ms access to voice AI analytics from their nearest Azure region."

Christina Park

Azure Integration FAQ

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Simple, Transparent Pricing

AI-powered voice assistant from ₹6/min - 60% cheaper than alternatives

Pay As You Go

₹6/ minute + telephony

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No monthly commitment
Standard AI providers included
Twilio/Exotel integration
Call analytics dashboard
8+ Indian languages
24/7 availability

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