Ready to upgrade from Tawk.to? Convo AI offers advanced AI chatbots, e-commerce integration, WhatsApp Business API, and professional features without the limitations of free live chat.
AI Chatbot
vs basic bot
API
Included free
Features
Cart recovery
Forced Branding
Professional
See what you get with Convo AI vs Tawk free version
| Feature | Tawk.to |
|---|---|
| Free Tier | |
| AI Chatbot (GPT-4) | Basic only |
| No Forced Branding | Paid add-on |
| WhatsApp Business API | - |
| Native Shopify Integration | - |
| Order Tracking | - |
| Abandoned Cart Recovery | - |
| Knowledge Base | |
| Ticketing System | |
| Instagram DM | - |
| Mobile Apps | |
| Team Analytics | Limited |
Graduate from free chat to powerful platform
GPT-4 powered chatbot with natural language understanding. Tawk's bot is basic and rule-based.
Native Shopify, WooCommerce integration. Order tracking, cart recovery. Not available in Tawk.
Full WhatsApp integration for business messaging. Tawk doesn't support WhatsApp.
White-label options without paying extra. Tawk's branding removal is a paid add-on.
Chat, WhatsApp, Email, Instagram, Facebook in one inbox. More channels than Tawk offers.
Sophisticated workflows, routing, and auto-replies beyond Tawk's basic triggers.
Free is great, but growing businesses need more
$0/month
+ paid add-ons
Branding removal: $19/month
Free tier available
Paid plans for more
Built for growing businesses
From basic to powerful
Basic Chat
Simple live chat widget
Limited AI
Rule-based responses
Tawk Branding
Pay to remove
Web Only
No WhatsApp/social
AI Chatbot
GPT-4 powered
E-commerce
Order tracking, cart recovery
Omnichannel
WhatsApp, Instagram, more
Professional
White-label options
Transparent Pricing
Lower than Intercom, Drift, Crisp
Transparent pricing. Start free, scale as you grow.