Indian telecom rules require KYC before a virtual number is assigned to you. Upload your documents on the KYC page of the portal. Review usually completes within 24 hours.
Documents by business type#
| Business type | Documents |
|---|---|
| Individual | PAN and Aadhaar |
| Proprietor | PAN, Aadhaar and address proof |
| Partnership / LLP | PAN, registration certificate, authorisation letter and address proof |
| Private / Public Limited | All of the above plus GST certificate |
Buy a number#
- Open Numbers and choose Buy.
- Pick an Indian virtual number from the list.
- Check the price in the buy dialog. It shows the monthly rental and any one-time setup fee for that number before you confirm.
- Confirm. The amount is taken from your wallet, so recharge first if needed (see Pricing and Wallet).
A number bought from the missed-call portal has missed-call routing switched on automatically. A number you already own in another Edesy app can be switched to missed-call routing from the API with POST /missed-calls/numbers/:id/enable.
One number per campaign#
Every call is tied to the number that was dialled, so the cleanest way to compare campaigns is one number per ad, newspaper, hoarding, store or region. Give each number a name you will recognise. That name is sent in the webhook as phone_number_name.
Each number can take a limited number of calls at the same moment. If you expect a burst (a TV spot, a rally, a contest deadline), use several numbers.