What IVR features does NBFC & Lending need?

NBFC & Lending typically requires EMI reminders, Payment-link requests, DNC check, Call recording. Edesy provides all these features.

What are common use cases for NBFC & Lending IVR?

Common use cases include EMI reminders, Callback requests, Payment collection, Foreclosure requests.

What is IVR and how does it work?

IVR (Interactive Voice Response) is a technology that allows callers to interact with a phone system using keypad inputs (Edesy menus take keypad input; speech input is on the roadmap). When someone calls, they hear pre-recorded prompts and can navigate menus to reach the right department or get automated information.

How long does IVR setup take?

Basic IVR setup can be done in under 30 minutes with our visual flow builder. More complex multi-level systems with integrations typically take 1-2 days to configure and test.

Can I use my existing phone number?

Most customers buy a new virtual number in the dashboard (KYC required). To keep an existing number, forward it to your Edesy number, or talk to us about porting.

NBFC & Lending

IVR for NBFC & Lending

IVR for NBFCs and fintech lenders. Automated EMI reminders, payment-link and callback requests by keypress, and DNC-checked calling with Hindi and English text-to-speech or recorded regional-language prompts.

Create Your IVR

View Pricing

Call Recording

Hindi & English TTS

24/7 Support

Features for NBFC & Lending

Specialized IVR for nbfc & lending

EMI reminders

Built-in emi reminders for nbfc & lending.

Payment-link requests

Built-in payment-link requests for nbfc & lending.

DNC check

Built-in dnc check for nbfc & lending.

Call recording

Built-in call recording for nbfc & lending.

Tell us about your calls

Share your use case and volume. We reply within one working day with a setup plan and pricing.

Ready to Transform NBFC & Lending Communication?

Start free with ₹20 credit on sign-up, no credit card required.

Create Your IVR Talk to Sales

IVR for NBFC & Lending

Features for NBFC & Lending

Common Use Cases

EMI reminders

Callback requests

Payment collection

Foreclosure requests

Tell us about your calls

FAQ

Ready to Transform NBFC & Lending Communication?