Name: Edesy IVR Services - Ahmedabad
Price range: $$

Question 1

Do you provide IVR services in Ahmedabad?

Accepted Answer

Yes, Edesy provides IVR services in Ahmedabad with virtual numbers, Hindi and English text-to-speech, recorded prompts in any language, and support from our India team.

Question 2

Can I get a local Ahmedabad IVR number?

Accepted Answer

Number availability varies by city. We check the number marketplace for a Ahmedabad number; you can also forward your existing number to your Edesy number.

Question 3

What is IVR and how does it work?

Accepted Answer

IVR (Interactive Voice Response) is a technology that allows callers to interact with a phone system using keypad inputs (Edesy menus take keypad input; speech input is on the roadmap). When someone calls, they hear pre-recorded prompts and can navigate menus to reach the right department or get automated information.

Question 4

How long does IVR setup take?

Accepted Answer

Basic IVR setup can be done in under 30 minutes with our visual flow builder. More complex multi-level systems with integrations typically take 1-2 days to configure and test.

Question 5

Can I use my existing phone number?

Accepted Answer

Most customers buy a new virtual number in the dashboard (KYC required). To keep an existing number, forward it to your Edesy number, or talk to us about porting.

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