Name: Edesy IVR Services - Pune
Price range: $$

Question 1

Do you provide IVR services in Pune?

Accepted Answer

Yes, Edesy provides IVR services in Pune with virtual numbers, Hindi and English text-to-speech, recorded prompts in any language, and support from our India team.

Question 2

Can I get a local Pune IVR number?

Accepted Answer

Number availability varies by city. We check the number marketplace for a Pune number; you can also forward your existing number to your Edesy number.

Question 3

What is IVR and how does it work?

Accepted Answer

IVR (Interactive Voice Response) is a technology that allows callers to interact with a phone system using keypad inputs (Edesy menus take keypad input; speech input is on the roadmap). When someone calls, they hear pre-recorded prompts and can navigate menus to reach the right department or get automated information.

Question 4

How long does IVR setup take?

Accepted Answer

Basic IVR setup can be done in under 30 minutes with our visual flow builder. More complex multi-level systems with integrations typically take 1-2 days to configure and test.

Question 5

Can I use my existing phone number?

Accepted Answer

Most customers buy a new virtual number in the dashboard (KYC required). To keep an existing number, forward it to your Edesy number, or talk to us about porting.

IVR Service Provider in Pune

IVR Features for Pune Businesses

Tell us about your calls

FAQ

Get IVR for Your Pune Business