Question 1

How does lead qualification IVR work?

Accepted Answer

Pre-qualify leads with keypad questions before routing to sales, and send each answer to your CRM to score and assign.

Question 2

What industries use lead qualification IVR?

Accepted Answer

Lead Qualification IVR is commonly used by Real Estate, Insurance, Education, Automotive businesses.

Question 3

What is IVR and how does it work?

Accepted Answer

IVR (Interactive Voice Response) is a technology that allows callers to interact with a phone system using keypad inputs (Edesy menus take keypad input; speech input is on the roadmap). When someone calls, they hear pre-recorded prompts and can navigate menus to reach the right department or get automated information.

Question 4

How long does IVR setup take?

Accepted Answer

Basic IVR setup can be done in under 30 minutes with our visual flow builder. More complex multi-level systems with integrations typically take 1-2 days to configure and test.

Question 5

Can I use my existing phone number?

Accepted Answer

Most customers buy a new virtual number in the dashboard (KYC required). To keep an existing number, forward it to your Edesy number, or talk to us about porting.

IVR for Lead Qualification

Key Benefits

Faster lead processing

Better lead quality

24/7 lead capture

Answers sent to your CRM

Industries

Real Estate

Insurance

Education

Automotive

Tell us about your calls

FAQ

Ready for Lead Qualification IVR?