Use Case: Education

AI Student Support Agents for Schools, Colleges and Coaching

Admission season brings a flood of the same questions about courses, fees, eligibility and deadlines, and enrolled students keep asking about timetables and fee dates all year. Build an AI agent that answers students and parents on WhatsApp and your website, books counselling calls, and leaves academic and personal matters to your staff.

Integrates with the tools you already use

ShopifyAmazonStripeSlackNotionVercel

Where a Student Support Agent Helps

From first enquiry to the last fee instalment

Admission Enquiries

Course details, eligibility, intake dates, seat availability and how to apply. The agent answers from your prospectus and admission notices.

Counselling Call Booking

Prospective students who want to talk to a counsellor pick a slot. The agent records their course interest and scores so the counsellor is prepared.

Fee Questions and Reminders

Fee structure, instalment dates and payment methods, plus reminders before each due date with the payment link your system provides.

Document Collection

Mark sheets, ID proof and photographs are collected on WhatsApp during admission, with a checklist of what is still missing.

Timetables and Notices

Class schedules, exam dates, holiday lists and results announcements, answered from the notices you upload.

Sensitive Matters to Staff

Grade disputes, attendance shortfalls, scholarship appeals and anything about a student's wellbeing go to the right staff member.

How a Student Support Agent Is Built

Typically set up before an admission cycle opens

Upload Your Prospectus and Notices
Course list, fee structure, eligibility rules, admission calendar and FAQs become the agent's knowledge.
Connect Your Enquiry Sources
Website forms and ad leads reach the agent through webhooks; WhatsApp enquiries arrive directly.
Link Your Student System
Where your ERP or student system has an API, the agent can read fee dues and application status for verified students.
Configure Languages
Enable English and the regional languages your students and parents use.
5
Refresh Each Term
Update notices, timetables and fee dates at the start of every term so answers stay current.

What the Conversations Look Like

Illustrative examples for a sample institute. Course names and fees come from your own documents.

Admission enquiry from a parent

Illustrative example

Hinglish

BSc Computer Science mein admission ke liye eligibility kya hai?

BSc Computer Science requires Class 12 with Mathematics. Applications for this intake close on the date listed in our admission notice, which I can send you. Would you like to book a call with a counsellor?

Haan, kal shaam

Booked for tomorrow at 6:00 pm. The counsellor will call this number.

Enquiry and slot sent to admissions team

Counselling call booked

Attendance shortfall question

Illustrative example

English

I have 68% attendance, will I be allowed to sit the exam?

Exam eligibility for attendance below the requirement is decided by your department. I have forwarded your question with your roll number to the department office, and they will contact you.

Routed to department office

Education Use Case FAQ

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